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One of two things could be the problem. Check to see there isnt any blockage to the coils i.e. dirty, secondly, It sounds as if your unit is low on freon.
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Just like anything else that is mass produced there are sometimes defective parts. The disc that it was made from could have a defect in it. I would suggest taking the game back to the store and exchanging it for another. Most stores will let you exchange with a receipt. And don't worry about your saved game data it will still be there!
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