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Linda2015 Posted on Jan 20, 2016
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I cannot get it to take a charge. I plug it in to USB port and nothing happens. Help

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L Pfaff

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  • Master 11,573 Answers
  • Posted on Jan 20, 2016
L Pfaff
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Joined: Jan 05, 2011
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Linda, try a different usb port and a different cable, if this does not work may need new battery.
press the helpful button.

  • Linda2015
    Linda2015 Jan 21, 2016

    where do I purchase new battery?

  • L Pfaff
    L Pfaff Jan 21, 2016

    google search your watch make and model # battery, good luck with your watch Linda

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Make sure you are connecting the MP3 player directly to a USB port on the computer or a USB hub that has an independent power source (one that you plug into an electrical outlet). If you are plugging your MP3 player into a USB keyboard or a non-powered hub the port may not have enough ower to charge it.

I am assuming tha tthe Zen was working before? And that you are sing the exact same USB port and cord that you were using to charge the item previously? If so, then what you are experiencing might be a sign that the unit has failed and is in need of repair.

Best Regards,
Ken
"Go Ahead. Use Us."
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With my migraine starter experience with charging and powering on; I have read on 100's of Magellan 3250 reviews that cold tempratures cause these issues.

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