I got the same problem, and when i plug into the usb it turns on the player but will not display that it is docked and wont charge. this has only recently been happening, do i need to download some new firmware or something?
You need to isolate the problem first before downloading and flashing the firmware of it. Try connecting the Creative into different USB ports of the computer, try different computer or try different USB cable first. Then if you get the same problem after trying those things, then you may refer to the link below and download the firmware:
http://drivers.softpedia.com/get/FIRMWARE/Creative/Creative-ZEN-Firmware-12101e-For-Europe-Only.shtml
But I would suggest to contact the manufacturer for flashing the firmware.
Best Regards,
Firesnake
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