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click on the account name ie aldrin gmail or what ever mail you use that will bring up a drop down box and there is a delete tab in that click on delete and that account is gone
clue here -- open a folder on desktop and move all the files you want to save to that before you delete as everything will be gone
1st Check to make sure that your CAPS button is not on.
Then try entering your information again, if it does not help, click on the link in the box that says you need help with either your password or your ID.
I setup my Facebook account to need a code to sent my phone when logging in. This stops anyone logging into your account using your details as they won't receive the code to continue the login procedure. Also with the emails are you using a client software to retrieve them? such as outlook.
I'm sorry no there isn't. Once an account is deleted everything tied to that account is gone. When your account was reopened it was reopened as a new blank account and so had none of the files or emails that it had before.
I had the same problem but it was with Simply 2007 running on a Windows XP computer. One day it just said "username and password are incorrect" even though I had just used it the day before with the exact same username and password (I am the administrator). I Googled all kinds of solutions to try, and finally this one worked. I simply did a Windows "System Restore" to the previous day. Once I did that, Simply Accounting allowed me to log in again. Therefore it tells me that the problem is one of two things...either the Windows database engine...or with some sort of Windows Update or other program update that interfered with the login process. The likelyhood is that it's a Windows system file involved in the database engine that was corrupt.
If you don't have automatic System Restore setup on your Windows computer however, then you are out of luck. The only possible solution (I haven't tried it) is to copy all the Simply database files to another working computer that "hopefully" doesn't have the same corrupt system files, and try to install and run the program and database from that computer, it may work.
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