My computer doesn't recognize my Logitech Marble Mouse, and sometimes my curser freezes. I have to give my computer a hard boot by turning it off and on again.
The freeze up only happens when I have my hand on the Logitech Marble Mouse.
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press ctrl+alt+del and pull up the task manager, it should show you if it is responding and give you the option of ending whatever is interfearing with it.
Nope have to throw it away and buy another. I've had this same problem every 3-4 months: works fine then it disappears from device manager then it works again at random. I end up replacing it after my curser stops moving for minutes at a time. After a few months the replacement does the same thing. My 5th replacement will be Kensington, Logitech apparently sucks
If your mouse is no longer working, it may be something as simple as the batteries are dead. You can normally check this by turning the mouse upside down, there you should see a small notch where the battery compartment is. Take the batteries out replace with new ones, be sure they are installed the correct way. Once you do that you may see a light, that's assuming it's an optical mouse. If it still doesn't work then you may want to check the receiver plug, and make sure that it's connected in the USB port or the mouse port just depending on the type of plug it is.
When you said your cursor freeze, does the computer still respond or the whole computer froze. If the computer froze, then it could be anything from, memory, hard drive, cpu, or mainboard. Does the keyboard works, if just the cursor freeze, try using a usb mouse.
Hi,
Please uninstall any logitech software version present on your OS (if available) -
Then please proceed to clean boot.
( http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=228 )
-> Unplug all the USB devices connected to the computer ( Less keyboard + mouse ) please use corded kbd+mouse if
possible rather than a cordless device.
-> Go to device manager
-> Delete all the USB HOST CONTROLLER -- All of them --
-> The host controller might reinstall them itslef, let the computer handle the reinstallation
-> If the computer does not reinstall the host controllers, trigger the detection using the DM function " Scan for
new hardware " ( The computer with magnifier icon )
-> Once reinstalled, clean boot
-> Reinstall the software if available and/or plug the hardware when needed.
-> Should work.
This TB delete the usb ports " memory " means if a device as been previously flagged with error, it will redetect
the device without the flag, unless there is some serious issue with the hardware/OS
If after this the issue persist, then I suggest you to call Logitech support to issue a replacement, hardware
failures are covered by warranty terms
US/Canada support:
http://www.logitech.com/en-us/contact
European support:
http://www.logitech.com/en-gb/contact
Thanks and have a nice day !
J -
Try
Normal
0
Go to Control Panel and click on the Mouse icon.When the window opens showing the mouse,
select the button you want to change and click on the drop down and set as
desired.
Hope this helps.Bud
love this trackball mouse, yet they are very sensitive to wear and trash that causes them to fail. Wal-Mart sells great ones like the Logitech LX3 optical mouse that are not as sensitive and have more features
I have a problem like this with the marble mouse ... relatively easy workaround for me is if I simply grab the trackball with my fingers, lift it slightly out of its cradle, and put it back down, it starts working again. It would be better if there were some way to prevent it from freezing in the first place.
I had another marble mouse a couple years ago that did not have this problem. Eventually one of its button switches went bad so I had to replace the mouse. This is the replacement.
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