Was using the phone and it automatically shut off. When powering back up the phone vibrates as normal then the samsung galaxy note4 powered by android black and white screen pops up however instead of moving on to the next screen it vibrates black and white screen again. Continuous loop.
Here is what i tried -
hard oning battery for 2 min - powering back up no difference.
* Hitting phone ******* floor some boards said there may be a sticky power key - no difference
*Putting phone on charger for a while tried powering up later - phone came on for a couple hours then automatically shut down and started looping again.
Out of ideas,and the phone is not under warranty anymore. Thanks,
Ari
PS. Holding Menu, Vol Up and power key wont work because the phone shuts off before recovery booting can start up or finish.
Samsung Galaxy Note 4: power on off loop:
I have a Note 4 also.. When I updated to one of the newer OS it started power on off looping when the battery got to a low percentage. This would freak out any User. It is normal for many people however. It is a Google software firmware issue that will probably be fixed after the next patch update.
In the mean time, if when your battery gets really low and you get the power on off loop, just charge the device or pop in a charged battery.
There is no fix for this right now. You just have to deal with it.
If your battery is higher then 15% left and it is looping, then the possibility is that either you tried to/or the system automatically tried to update your phone, but the transfer was interrupted or corrupted some how.. could be bad connection between the towers or the WiFi router you were on.. or any number of other things.
If you are in the US, best to drop by a local Best Buy store. Call ahead and ask if they have a Samsung Experience Shop inside. Not all Best Buys have one.
Ask to have Best Buy transfer your call to the rep there if possible (I'm not sure if they have a phone there.. if not you may have to just visit the Best Buy store with the Samsung Experience Shop inside there..
Bring your device and your charging cables/adapter just in case, make sure the battery is charged).. Ask if the Samsung Manager can help you and when s/he will be available.
That person will have the knowledge and the equipment inside the Samsung Experience section to get your phone back to normal again, however note that you may lose all your data files on the phone. It most likely will have to be factory reset and possibly reFlashed with the OEM firmware.
WELCOME TOTHE SAMSUNGEXPERIENCE SHOP
Testimonial: "Thank you for your quick help. Unfortunately as soon as my phone came off the charger it would shut down even though the battery said 100% charged so I couldnt really directly follow your device. However, your request that i try swapping batteries eventually led to a solution. Once the backup battery I ordered came I popped it in and the phone miraculously stayed on. TAAAA DAAA! It looks like this is how bad batteries will fail for the samsung note. I would have never thought to try that since that old battery was still reporting 100% charged. Thank you for your help."
Hi, this issue can have multiple causes, I would recommend first quickly checking the power button, it may be stuck and forcefully resetting your phone continuously rebooting it. It is most likely this issue as even if your phone is stuck in a "bricked" state or one where the system stops working and constantly reboots itself, you still should be able to access the recovery. If the power button was not stuck, see additionally if you can access download mode or not, if so then do that and flash a new rom using ODIN
Testimonial: "Thanks for the ideas. I had heard alot about the stuck power button and unfortunately that didnt work. I appreciate the time you took to type the message and for your help. I hope I will soon be able to return the favor for another user."
Try buy samsung jig usb from ebay.0.99cent.
it may help.
214 views
Usually answered in minutes!
I found out that if I leave it plugged in to the wall, I can use the phone. As soon as I remove the power cord it shuts down and starts looping even though battery shows 100% full.
Hi.. that means your battery has subtracted the bad corrupted areas and is only counting the good part leftover. You are at 100% for that good part only, which is probably so low that your phone can't stay powered on. Glad your phone is working now :)
glaxy note 4 stock on samsung logo i will flash vai odin but same problems and not come recovery mode i plug the charger he turn on aromatic and stock samsung logo any one help me
×