Re: i need to take my master lock 5400 off the door, is...
ONCE YOU HAVE OPENED IT YOU WILL NOTICE A SMALL CHROMED PIN INTHE TOP RIGHT HAND CORNER. MOVE THIS TO THE LEFT WHILE PULLING THE BODY DOWN AND THE SHACKLE WILL OPEN
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Look up 'The Lock Picking Lawyer' on YouTube and he will show you just how bad Masterlock are. It is a standing joke. You insert a shim like a feeler gauge between the wheels and feel for the flat. You can also open them by applying a little tension and start with the wheel closest to the opening and turn the wheels until you feel the wheel slacken as it drops into the gate. all his videos are under 3 to 5 minutes, he is remarkable! :>D
On the homepage, you should see a link to Service & Support near the top of the page. Click or tap on that link.
On the Service & Support page, you should see a link to Lost Combinations. Click or tap on that link.
On the Lost Combinations FAQs page,if your lock is an "old style" dial combination lock, first open the first question: Q: I've forgotten the combination to my standard dial combination lock. Follow the on-screen directions.
Look through the list of other FAQs and open any which are relevant to you and read the information provided.
1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.
2. Go to home depot. Buy a 24in bolt cutter ($22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for $ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.
Two solutions: (if the box is closed and it is attached to something)
1. Contact Masterlock.com and fill out the form, get it notarized and send it in for the combination to unlock it based on the S/N which is on the lock.(http://www.masterlock.com/faq/LostCombinations/). Good luck on this since Masterlock will end up finding something that will prevent them from giving you the combination. Its quite frustrating and NOT worth the trouble.
2. Go to home depot. Buy a 24in bolt cutter ($22) cut the stem of the lock. and replace with a new lock that you can buy from home depot for $ 29.00. If you have a key that is inside the lock box that you really need, You will now need to drill out the combinations piece by piece and the door will pop open or send the lock back to Masterlock. They will retrieve the key for you and send it back.
open the shackle twist 180 degrees...shut it as if u were closing it into the locking device..hold it down, put in what ur new combination is..pull the shackle up and shut it into locking device, and test it out.
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