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Travis Birdwell Posted on Jan 08, 2016
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My phone is locked and is asking for a password to decrypt storage. I do not have a password for this. How do I unlock the phone?

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Danny Kuhlmann

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  • Kyocera Master 1,443 Answers
  • Posted on Jan 09, 2016
Danny Kuhlmann
Kyocera Master
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Call either kyocera cust support or your cust support for your cell phone

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How to decrypt my storage,by putting a password i really dont know what to put,i really tried it all what my passwords are,but it keep saying try again i hope u can help me with this,myphone A848 Duo

If this is a new device then look for default password in OM. If not ask the previous owner. If that's not doable you are to reset your device to factory settings and then re-initialize from scratch.
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My tablet is asking for a password to decrypt storage. where do i get a password from

if you're not the first owner then that person put encrytpion on. Now you're either to contact the previous owner or re-flash your device from scratch.
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Why does my table ask for password to decrypt storage?

because you setup the tick box to encrypt the storage
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How do I fix my next book 8 never put a password on it plus it says password to decrypt storage

If you were able to get to the desktop without a password before what is asking you for a password (pc infected maybe?)
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I CANNOT VIEW MENC FORMAT

The .menc extension is the indicator that tells whether a file is encrypted. The purpose of the extension is to indicate that you can't open those files. A Lock icon is also associated with the encrypted files.
When you insert the storage card back to your device where the files were encrypted, the [GUID] will match with the decryption key on your device and the [GUID].menc extension will not be displayed. Encrypted files will appear just like normal files and they can be opened.

Decrypting files:
To decrypt files that are encrypted, the current solution is to transfer them from the storage card to a computer via ActiveSync or Windows Mobile Device Center, and then copy them back to the storage card after the Storage Card Encryption has been disabled on the device.
  1. To disable Storage Card Encryption:
  2. Go to Start>Settings>System Tab>Encryption.
  3. Uncheck the box that says “Encrypt files placed on the storage card.”
  4. Tap OK.

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