How to return unopened? I tried to cancel an order, but the item shipped. How to return without opening package...and still get a refund?

Can I get a refund?
See our refund policies on the following types of deals:

GrouponLive concert and event tickets

• You can edit or cancel your order on the day of purchase only
• If you can't make the show and want to give your purchase to a friend, contact us at least 24 hours before the day of the show so we can change the name on the tickets

Groupon Goods merchandise

• You can edit or cancel your order for two hours after your purchase
• After that, the address you supplied is given to the shipping provider and shipment can't be stopped
• Unless the Fine Print states otherwise, you can return Groupon Goods products within 14 days of receiving them. Return shipment is free and you can learn more about it here.
• Original shipping charges are not refundable on items returned due to customer preference/change of mind
• Returns shipped without using a Groupon-provided return label are not eligible for a refund and will be refused

Groupon Getaways trips

• If you chose the date of your trip when you purchased your Groupon Getaway, you'll be able to cancel it as long as you're within the hotel's cancellation policy by clicking "Cancel" next to this Groupon on your My Groupons page
• If you didn't choose your date when making your purchase, and the merchant is unable to book the stay you want during the available dates before the book-by date, we'll refund your purchase
• After the book-by date, you can still use your Groupon Getaways voucher for the price you paid for it. You can learn more here.

Groupon Local vouchers

• Any unredeemed, unprinted Groupon may be returned for a refund within the first 3 days after purchase
• After 3 days, all sales are final, but you can always give your Groupon to a friend or family member to use instead (unless the Fine Print specifies otherwise)
• Your Groupon is always worth at least the amount you paid for it - even if the promotional value has expired

If it is UNOPENED you can put refused and they will have to pay the return shipping. If you opened it, then it's considered a new parcel and you need to pay shipping. Even if you open the envelope attached to the front.

That is a good point to make with whoever you bought itfrom

if the item is out of stock you can cancel the order
you cannot return what cannot be delivered
contact the supplier by phone and demand a refund of the money for a non-deliverable item

Get in contact the origin of the product to cancel the order. Often stores will have control panels that give your order history and will sometimes permit cancellations from their website. Otherwise, just call them and you can have that canceled before its shipped. If not, request an RMA and send it back unopened for a refund. Be sure to have your order number handy when you call, chat, e-mail or use whatever support method they happen to have. Don't worry. : )

if the item is not as described, you can file for the significantly not as described dispute and you will be given a shipping label to ship back the item to the seller hence you will get refund for the item that you purchased.

To return an item

• Fill up our Return request form. You can download it here.
• E-mail the form to our customer care department to obtain a Return Merchandise Authorization (RMA) number.  This RMA number must be requested within 30 days of receiving the order.

e-mail: [email protected]

• Upon receipt of the RMA number, you must follow the instruction return the item in the original box with all the packaging, accessories and a copy of the original invoice.  The RMA number must appear on the outside of the package or the package will be refused.
• Return the package to the following address within 15 days after you receive RMA number via mail, UPS, Federal Express, or any other courier that allows for tracking of the package.

Customer Care
#100 - 13551 Verdun Place 
Richmond BC V6V 1W5 
CANADA

• No collect shipment or any out of Canada shipment requiring a broker or customs fee will be accepted.
• All returns are subject zCover Inc’s approval. We reserves the option to refund, credit or replace items that were damaged due to accident, misuse, abuse, product modification or neglect or damage resulting from the performance of repairs unauthorized by zCover. zCover Inc. reserves the right to refuse returns.
• For returns, we will issue a credit for the cost of the item and the sales tax, if applicable. Please allow 5 to 10 business days for the process. Shipping charges are not refundable. For exchanges, we will ship out the replacement after receiving the exchange balance. shipping will be charged for the new item(s) sent.

The link to this information is: http://www.zcover.com/store/catalog/return.php

you call them and tell them you changed your mind. if they already shipped your package they will tell you to send it back unopen. they they will issue a refund. either way you can get your money back as long as you tell them you dont want it asap