I've been using a zojirushi water kettle for over a year. Now it's making a grinding noise and no water comes out.

Mine has exactly same problem, any one can help?

Replacement parts may be ordered from our online Zojirushi Parts Store or by calling the Customer Service Department at 800-733-6270, M-F, 8:00 a.m. to 5:00 p.m. PST.

Make sure you have your model number ready when calling.

no sure of U/ S supplier you could try espares.co.uk or get some material and make your own Gasket as I would do if im stuck...

I called 1-800-733-6270 (taken from http://www.zojirushi.com/servicesupport/manuals/manual_pdf/cd_lcc.pdf). The rep was very helpful. She suggested that there was probably residue stuck in the tubes. She suggested that I use citric acid solution and put it through a cleaning cycle. After the cleaning cycle, do not pour out the water immediately. Instead, dispense the water through the Dispense button, to clear out the tubes. It worked. I had just gone through a cleaning cycle before this problem happened to me, and gotten rid of big chunks of "crud" (especially the build-up around the filter).

I have same issue with my Zojirushi CD-JSC30, any one can help?

1. Don't overfill the basket with grinds.
2. Ensure you are using the correct grind for an automatic drip coffee maker, neither too fine or too course. (See instruction manual.)
3. Do not overfill with water. Use the carafe to pour water into the reservoir. This is because a "cup" in coffee terms is defined as 6 oz, not 8 oz.
4. Make sure the filter cone/basket clicks into place and that the carafe is pushed all the way in.
5. Try a permanent filter rather than a paper filter or vice versa.
6. Only use the correct permanent or paper filter (see manual).
7. Make sure that the Pause 'n Serve isn't sticking. (If it is activated too long the brew will escape over the top of the cone/basket. This may be more apt to happen if the alignment of the carafe and the basket is incorrect.)
8. Clean your machine with vinegar or as instructed by your user manual at least three times per year, more if your water supply is hard. A properly cleaned machine is less likely to suffer a burned out heating element, to take too long to brew, to produce "off" tasting coffee, or to clog and overrun the filter basket.
9. Make sure the coffee machine is sitting level on the counter.

Most likely the motor/pump assembly is worn out and grinding. If the machine is less than five years old it is under warranty. If over five years old, the repair part alone is about $150 not including labor.

go to google then click on shopping it is the best way to get items hope this helps.

I have zojirushi 4L (model: CD-LCC). I noticed that the bottom of the pot have some stain which are looked like "corrosion". What should I do? How to remove it? Please help.

Thank you

Got greasy white stuff floating inside the kettle, any idea where this comes from? And how to eliminate it besides getting a new one. This unit is over 5 years old. Thanks.