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There should be a tiny reset button or pinhole (use a straightened out paper clip). If reset button/hole itself does not work, try pressing it while holding down the power button at same time. Otherwise, it sounds like you have a battery/charging issue (try another charger cord if available).
If you forgot Windows password,
you can create a Windows password reset bootable CD/DVD or USB flash
drive to reset your lost or forgotten Windows password, i have created a
bootable CD with the tool Windows Password Breaker and reset my administrator password successfully.