Problem with printer or ink system

Solution 1:

• Open the paper output tray.
• Turn on the printer and open the scanning unit. The printer cartridge carriage will move to the center. Open the inner cover securing the cartridge in place by pulling it downward.
• Press the tab on the problematic ink cartridge and lift it to remove it from the printer. You will be able to tell which ink cartridge is causing the problem because its indicator light will be off or flashing.
• Open the replacement ink cartridge and pull the orange tape in the direction of the arrow to remove the protective film. Tear the orange tape off along the dotted line.
• Place the ink cartridges into the printer and press where indicated on the cartridge until it clicks into place. Ensure that all ink cartridges have a red indicator light showing that they are properly installed.
• Close the inner cover on the cartridge carriage and the scanning unit. The printer will automatically start a print head cleaning cycle. When the cleaning cycle is complete, the printer is ready to use.

Solution 2:

• Put the little green circuit board from the old ink cartridge of the same color in the new cartridge.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

To solve your problem follow the instruction step by step. Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display . Thanks

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Error 5200:

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Hello Doca,

Please visit the link provided below to replace the cartridge :

http://files.support.epson.com/pdf/nx400_/nx400_qr.pdf

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe




I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartride carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Power on

Open door or front top of cover that covers cartridges.

Systen should move ink carrage to center so you can take out old and put in new.

Close door/cover and should get some data on Monitor to follow so system recognizes new cartridges.

If no work u have some type of a problem in printer.

I'm assuming you don't have a paper jam or anything. If you do must clear.

Luck

JC