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Barry Jeung Posted on Dec 27, 2015
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How do I fix my GE refrigerator?

Model PCF23NGTD BB About a month ago the water line in the freezer door froze up. I disconnected it at the bottom of the door and used a hair dryer on low to defrost it. It lasted about a day and then froze up again. Then about a week later we noticed water dripping from the ice maker and both the fridge and freezer were warmer than normal. I unplugged the fridge and removed everything from the freezer and took off the back panel to expose the evaporator coils which were heavily frosted. I defrosted them with the hair dryer and put everything back together and plugged the fridge in. Everything was good for about a week and then the water line froze up again and then about a week later we saw the temperature in both the fridge and freezer go up again. I took everything apart and defrosted the coils again. Clearly the defrost cycle is not working properly so I'm looking for advice on how to fix it.

1 Answer

Melissa Martin

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  • GE Master 753 Answers
  • Posted on Feb 06, 2016
Melissa Martin
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Joined: Dec 02, 2010
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Ge uses a glass heater and it is common for the heater to go out replace the heater and it should cure your trouble

5 Related Answers

Anonymous

  • 447 Answers
  • Posted on Nov 19, 2007

SOURCE: Defrost condensate not draining

Make sure the water goes down the drain quickly. If the drain is a little clogged it may not be draining fast enough, letting it freeze before it drains. I use compressed air at a low psi to clear the drain from the freezer compartment. Does the refrig have an ice maker?? If the water is spilling over the fill tube behind the freezer panel it will also ice over the drain. Also sometimes drains just ice up for no apparent reason. I deice them and then they work fine. You can also take a piece of romex wire (the solid copper strand type) use the ground wire (bare copper) or strip the insulation off the black or white wires and loop the wire over the defrost heater and down into the drain hole. This will help any ice that builds up around the drain to melt in the defrost cycles. Let me know how it turns out.

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Anonymous

  • 1314 Answers
  • Posted on Mar 30, 2008

SOURCE: Frigadaire freezer cold but fridge compartment is warm

i need the complete model number to narrow it down they still make the frs20zrg to this day the last two numbers like frs20zrgwo or frs20zrgw9 is what will tell me what kind of defrost system it has the serial plate is in the fridge side up by the light bulb or on the left hand side or right hand side of the fridge compartment up near the top sorry to be a bother but its necessary

A

Anonymous

  • Posted on Sep 26, 2008

SOURCE: Frigidaire frs24zrh refrigerator not cool enough

Check out partselect.com. need to replace defrost timer and defrost thermostat. good luck.

Anonymous

  • 2 Answers
  • Posted on Jan 28, 2009

SOURCE: GE side by side by side,water drips from bottom freezer door

I have the same problem. Just talked to a friend that's a great appliance repairman. he said I have to remove the panel in the back inside of freezer and there is a drain that gets clogged up, a little hole or tube.
clean that and should work fine and stop leaking. I haven't had time yet, but this weekend I'll do the deed. Hopes this helps ya!

Anonymous

  • 1543 Answers
  • Posted on Feb 05, 2009

SOURCE: GE MDL:TBX25ZLB Top Freezer Refrigerator Freezes up

You need either a WR51X314 defrost heater, or more likely a WR9X413 defrost control (defrost timer) for your TBX25ZLB. Unfortunately, these part are listed as "No Longer Available". Next time you want to defrost it, find the defrost control at the back of the refrigerator section, very near the temperture set knob (the one that goes from 1-9). You will most likely have to pull the knob off and remove the cover to find the visible part of the defrost control timer. It is a round flat looking plastic part, usually black or white, smaller than a dime, with a groove in it which you can turn with a flat blade screw driver. Turn it slowly clockwise (they usually make a clicking noise as you turn them) until it makes a rather loud click. Now if the refrig was running, it will stop and turn on the defrost heater. If the heater is good, it should begin to glow red and heat until the frost melts or the timer advances back to the run position (usually about 30 minutes). (if there is lots of build up on the freezer, it will most likely take longer than 30 minutes of defrost heater operation to melt it all. You can help it with your hair blower, if you think you need to. ) All this will help to eliminate the defrost heater itself as the problem. A larger parts store may have a defrost control timer left in inventory, or be able to suggest a generic defrost control which you can use. In the mean time, you can defrost your refrig manually this way once a week or so for 45 minutes, then manually advance the timer again to the run position. (If the defrost control timer is bad, it usually will not advance itself back into run) Send a comment with how things turned out or if you have any other questions. Please don't rate this, as anything but a Fix-Ya lowers my score.

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I had the same problem. My fix was to disconnect the tube as it enters at the bottom of the freezer door and allow room tempurature( to warm the inside of the tube) and melt the ice in the tube. It took about an hour or so and it worked.

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At the bottom of the freezer door ( remove the kick plate ) , there will be a water line . Follow this line , about 6 " to a connector . Push in on the white ring and pull out the line , at the same time . Activate the water dispensor pad and see if water flows from the line under the refrig . If it does , then the line in the door is frozen . Either raise the freezer temp for several days , so the line in the door will thaw , or , I have heard using an air tank will blow the ice out of the line in the door . If no water comes from the line under the refrig , while activating the pad , then replace the water valve , behind the refrig , the piece the wall water line connects to on the refrig . GE also has a dispensor heater , to help keep this from happening again , if , the water line is frozen . Pt # WR49X10173 .
BB ..... refrigerators are not your AoE .
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G.E. Side by side model quit dispensing water. The refrigerator door was not completely closed overnight. Is is possible the water line froze since the freezer had to run so much

It is possible the water line inside the freezer door froze . Remove the bottom kick plate and follow the white tubing about 6" to a coupling . Push in on the white ring and at the same time , pullout on the tubing . Push the water dispensor , and if water comes out of the hose going under the fridge , this means the line is frozen in the door . If no water comes out , it means the water tank at the bottom of the fridge section (behind crispers ) is probably frozen . A hair dryer should work on the tank , but , a different procedure will be needed to thaw the door . Come back if door is frozen for the procedure .
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Disconnect the water line where it comes out of the water inlet valve and see how the flow is when you try the dispenser. Disconntct the water line at the bottom of the freezer door where it goes into the door. If it flows good here it may be freezing in the door. Open the door till it thaws.
If it's good at the inlet valve and slow at the door, some models have a way to put a plug in and bypass the filter.
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Check the back wall of the freezer for a ice buildup.
If ice is there you have a defrost parts issue.
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My icemaker works fine, but does not dispense water from the door

Had same problem, my despenser water line was froze in the door. Here is the steps I went through to fix. http://www.fixya.com/support/t1383727-got_ice_but_no_water
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Not getting water from dispenser in door

if you can get ice but not water from the dispenser then suspect a frozen water line within the door . Check you get water to the connector at the bottom of the freezer door. Sometimes you can clear the blockage by connecting a steamer to the pipe but this will only be a temporary fix . If the pipe has frozen within 6 inches of the dispenser outlet then there is a heater mod that can be fitted WR49X10173
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the problem is in the freezer door insulation, or lack of, get your model number and serial number handy call 800-386-1215 and see if your machine is under the door replacement program

Worth the try
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In operative water dispenser.

I have GE side by side refrigerator - 2004 model GSH25SGRB SS. From the blog I found out the problem is with frozen water line. If I keep the door water would dispense ( thawing). Or if you disconnect at the bottom ( take the grill out and disconnect) the water would dispense.

I placed a call to GE. The service person came. He said GE could fix with a 3 watt heater. He opened the panel. Pasted a heater. It came in a Y shape form. He connected that to the internal wiring. After some time the water started working.

Part $40. Labor for 15 min work = $210. Total = $250.

This is really should be a recall case. No part broken. They had to design a heater to solve this problem. What a rediculus thing is this. I am trying to call GE and ask to refund.

What a cheat GE!!. F them.
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