Question about Olympus Stylus 710 Digital Camera
When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??
All these ppl are wrong i just fixed my moms camera with the same problem ur lense gears are off track simply turn ur camera on and as the lense comes out pull it till it comes all the way out dont be scared to pull and wiggle it a lil bit imean what have u got to lose . like that guy said he put it in his pocket and it came out broke its cus the camera turned on in his pocket and couldnt come all da way out and got jamed
Posted on Feb 06, 2008
I was having the same problem here. Error D: 5e02. I think I accidentally turned it on while it was in my pocket. However, I tried all the above solutions and it still would not work for me.
So, I decided "what the hell, it's out of warranty and will cost more than half it's price to get fixed... I'll open it up and see what's inside".
After I had the front cover off and got the two main halves of the camera apart, I turned it on and bingo! it fired up as normal - the lens opened up fully without any chattering and the blue error screen went away. It took pictures just fine. I reassembled the camera and it's still working as normal.
I suspect there is an alignment issue and partially disassembling the unit it gives the lenses enough room to re-align themselves.
Disassembly is easy even if you're remotely handy with tools. All you need is a set of jeweler's screwdrivers (less than $20.00 at any hardware store). However, do so at your own risk and only if your camera is out of warranty.
Here's how I did it:
1. Remove the 3 silver screws on the side and bottom of the camera.
2. Remove the 1 silver screw in the data port.
3. At the point of the bottom screw, pry the front cover up and work around to the thin side of the camera. Once you have this end pried up, you can pull the front cover off exposing the front half of the camera.
4. Remove the plastic chrome spacer ring that goes around the sides of the camera. Start where the bottom silver screw was and work it around and off. Careful, it's a bit flimsy.
5. Remove the 4 black crews at each corner of the camera.
6. Again, starting from the thin side of the camera, pry the front half of the camera (grey) away form the back half (silver). There's a bit of sticky stuff holding them together, but keep pulling gently but firmly until the two halves are seperated. NOTE: There is a flat "hook" on the bottom of the back half of the camera that is under the serial number sticker - you may need to gently lift up the sticker to get this hook to come free (I used a knife blade to pry up the sticker).
7. Once you have the two halves free, notice the copper colored ribbon cables between the front and back halves of the camera - BE SURE TO NOT SEPERATE THE HALVES TOO FAR OR YOU WILL DAMAGE THESE CABLES!
8. Now turn the camera on. My problem was solved that this point - lenses fully extended with no problems and LED screen acting normally.
9. Reassemble the camera in reverse order. The only tricky part is the "hook" on the bottom of the back half needs to go *under* the serial number sticker.
It worked for me when nothing else seemed to work. Your mileage may vary. Good Luck!
Posted on May 15, 2008
I have the same problem: When i press the power, the lens open halfway, the picture on the LCD is blurry and one second after the lens close and an error appears of the screen saying "D: 5f08 5e02". what does this mean??? can you help me fixed this one??
Posted on Nov 23, 2008
Smacking, worked for me on the first go!
Posted on Oct 27, 2008
I tried folklords solution, unfortunately it did not work for me. 5f08 5e02 then appeared twice! I tried this method on a few occasions hoping that one day it would work, but it didn't. Then one day in frustration, I held the camera by the wrist strap and hit it with some force off the palm of my other hand three or four times, hey presto!! It works perfectly! try it,you've nothing to lose.
Posted on Jun 29, 2008
I had the same problem of turning on my Olympus 700 on and the screen going all blurry and then closing after two seconds. Initially I was too scared to try and pull the lense but when I realised it was going to cost over £100 for repairs I thought I might as well try some of the suggestions. Slapping it didnt work but when I hooked my fingernail into the front lense, turned the camera and pulled it all the way out it started working normally again. I am so happy. I really suggest people try that before sending it off, I did and I just saved my self paying for repairs.
Posted on Dec 16, 2008
Had the same problem. One minute taking pictures, put it pant pocket, then got blue screen with 5e02 error. Tried a few posted solutions.....holding function key down while turning on/off - didn't work, tried to hold the lens open - didn't work...then tried turning-on and off and pressing the zoom ('T' on the top button) and presto! Don't give-up....keep trying everything!!! Sucks to see this is such a common problem with this camera.
Posted on Sep 04, 2008
5e02 THIS FIX WORKS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
BY TRIAL AND ERROR I FIXED MY mju 700 SHOWING THE ABOVE ERROR
IF YOU PRESS AND HOLD THE ok/function BUTTON, AND TURN THE CAMERA ON AND OFF A FEW TIMES WHILST KEEPING THIS BUTTON DEPRESSED, IT SHOULD HOPEFULLY SORT ITSELF OUT?!
(NOT SURE IF IT MAKES A DIFFERENCE BUT MY DIAL WAS SET TO scn FOUND INBETWEEN guide & the wobbly hand.
I ONLY TURNED on/off/on AND IT FIXED THE ERROR, IT MAY TAKE MORE FOR YOU.....I'M NOT SURE AS MINE IS NOW FIXED!
IT WORKED FOR ME, HOPE THIS HELPS, GOOD LUCK!
Posted on Jan 22, 2008
Thanks folks. tbh I bought this as a knockabout camera and it has never really been as good as the SO's similarly priced but not weatherproof Fuji, so when it packed up the other day I took the opportunity to treat myself to a new Fuji. However, thanks to this forum I have now resolved the problem. Slamming it into my hand didn't work so I HELD THE LENS IN while switching on. Switch off, switch back on and Bingo!
Hope this helps someone else. Cheers. Phil.
Posted on May 03, 2010
Non of these solutions works. Slapping damaged the screen and everything went white. thanks for terrible advice.
Posted on Apr 10, 2010
I had the 710 which whirred and screened the .D: 5f08 5e02 error codes,,I deconstructed the camera to get at the problem,,,The lense telescoping/tracking mechanism is plastic and extremely complex and as far as I can tell the plastic wears causing sticking enough to override the gears/telescoping,hence the whirring noise,,,having it fixed I would say isent worth it as they charge more than the camera is worth,they probably replace the whole worn telescoping assembly,,,the temp fix of jostling it is worth a try but eventual breakdown is going to happen,,knowing this it would be nice if Olympus would use better quality materials in the intricate moving parts.,,,but then Im a dreamer,,,
Posted on Dec 18, 2008
I have tried every of the solution except to open the lens but nothing work for me. it getting worst i think. after trying the folklord method...doesn't work. i slapped the camera..then the blue colour change to blank white colour and the sound getting worst.huhuhuh.any other solution or should i keep trying?
Posted on Oct 07, 2008
Smack the camera in your palm (screen side into palm) turn it on and off and on again - that worked for me. Had the 5f06 and 5eo6 error code. My camera is olympus u-mini. Thanks for this site - saved me a lot of dollars!
Posted on Jun 11, 2009
My Stylus mju-mini was doing this and I found the answer on expansys. Just hold the camera so that the lens is facing up when you turn it on. Works every time for me!
Posted on Mar 11, 2008
This is a not a solution per se but after getting off the phone with Olympus they confirmed two things
1) not many people have called about this (funny sunce there are 70 or so people on this issue on this site)
2) it is a lens error so the folks who smack the camera with the palm (which does work) or those or pull the lens and hold on (and I guess this works) are in the right category of fix.
She did say that since my camera is out of warrenty no matter what the issue the max cost for repair is $67.00.
So I may smack it till it can't be smakced no mo' then send it in.
Posted on May 04, 2009
Just whack it one, worked for me..... Thanks everyone for your help.
This website is great, I have fixed my camera and printer from this - Cheers Fixya.....
Posted on Nov 17, 2008
Hi, its me again. i went to the olympus service center in my country. Sadly there is only one center. As i presented my camera and the problem (which is the blue screen w/ the error code), i was asked if i dropped the camera. I answered never and told them that is was working fine and prior to the problem i had kept it in my pants pocket. I was also asked if i was trying to take pictures on Battery Low, i answered not during the day the camera started to act up. I mean, how will you ever find out that your batteris on low if you dont use your camera? Anyway, the lady told me that the lenses had to be replaced and that was the only solution. I even asked them how many people have brought their cameras with the same problem, they said i was the first. So i left my camera there for diagnosis and was told that i will get a response after 3 weeks and if they do have to change parts of the camera it will take another 2 months. so much for going to the service center-- the lens costs more than the camera now.
I want to know if any of you who has the same problem gone to the olympus service center and was told the same.
Posted on Jan 28, 2008
The soltion posted under #12 of these solutions worked for me the first time. I am relieved.
Posted on Oct 19, 2008
Hi my model is Olympus u-mini.
...i also have this problem showed D:5E02, my suggestion is that turning on camera at the table (camera face on horizontal), don't put camera face down to the floor when opening, hope to solve your problem.
Posted on Dec 13, 2007
Mine is olympus 700, 7.1 megapixel, i have tried all the solutions except the opening ot the camera but it all failed,it is a brand new camera sent to me from Austra six months ago.i am not happy at all because i am in love with the camera and i dont think i can do without the camera, please HOW CAN YOU HELP ME FIX MY STUFF. thanks am Sebastne ikem from delta state, Nigeria.
Posted on Jul 16, 2012
Yank the lense out to full extension.
Same problem here. Tried holding the lense out and pulling it further, to no avail. Took it apart, which didn't help, and tried the different button press fixes.Then noticing when I was pulling the lense out (after I'd switched it on), I wasn't actually getting it to fully extend. Used a monkey wrench and voila fixed :)
And, yes it happened because I turned it on in my pocket.
Posted on Dec 04, 2011
One more Olympus Stylus 710 owner that has had this issue.
Tried all of the suggested fixes, to include the taking it apart suggestion, and still no go.
FYI- this is my parents' camera and over the last 20 years I have been a devoted fan of the Canon Elph Powershot cameras, starting with the original Advantix film model- I have not bothered to purchase any other brand or model in that time. I have heavily, heavily used all of them, utilizing all of the available options for photos, videos, up close, portrait, panoramic, color accent, you name it, I've used it and LOVED it all.
This last camera I even momentarily dropped in the drink and after babying it for a day and making sure it thoroughly dried out- it worked NO PROBLEMO until this last week when a friend thought they were doing a good deed by mailing it back- sans a case, or box, in a manila envelope. Needless to say it's crushed.
HOWEVER, in the 20+ years I have been a Canon Elph fan, I have had about 4 or 5, and like I said, they have been used high and low- on a boat for fishing, in a helicopter, on a glacier, in Jamaica, the desert- many nights out at the bars, and plenty of days documenting my goofy dogs.
I have not had a single problem with any of them and had I not used them so heavily they would have lasted me more than 5 years- however, with the way technology updates itself these days 5 years is about time to invest in new technology anyway.
This Olympus will hopefully either be taken care of via warranty- or I'll talk my parents into finally getting a Canon Elph.
Posted on Jun 06, 2010
Mine is a mu 700 ~3 years old. Happened after being used down to 0% power (the focus went first, the the noise + crash). Slapping was no good but a few wiggles and a pull-push on the lens appears to have done the trick (well - at least I can now transfer 300+ photos to my PC).
Posted on Nov 04, 2009
I had same problem with my mju-mini and after reading here just held the camera with lens up and bingo working Thanks all.
Posted on Aug 02, 2009
I have the same problem and none of these solutions are helping me. I haven't tried the opening the camara solution, but i will soon. right now i am losing hope for my camara
Posted on Jul 19, 2009
I had the D:5e02 error.
Made a whirring noise on start up.
So while it was making the whir noise I slapped it hard into the palm of my hand and it started working.
Mine is a sw770 so there is no lens to pull on.
But it must be an alignment issue.
Posted on Aug 24, 2008
Just fixed the problem. Pulling on the lens didn't work for me.
As you power up, snap the camera into the palm of your hand.
This seems to have reset the gears of the lens. Works fine.
Will now be able to take pics of my daughters 7th b-day party!
Posted on Jun 27, 2008
I had the same problem as: Blue screen and 5f08 and 5e02. Tried Folklord36's solution. It took a bit of wiggling - my husband was afraid but I thought nothing to loose and really hung on to the lens and it stayed ie; it is now working. Dont be afraid - better than purchasing a new one for a few months at least :)
Posted on Jun 03, 2008
I am so glad this forum is here - searching for the answer to this error message was a dead end on the company's site. I followed folklords solution and was not having success. It was only when I grabbed the lens as it would extend when powering up that i could then pull the lens to its maximum while the blue screen of death was present. Then when I powered down, it didnt make anymore funny noises but closed without delay - I knew it was fixed. Sure enough powering up again was normal. I believe extreme closuep picture taking was to blame throwing off the autofocus feature but what do I know. I aint no tech but you 'techies' saved my butt.
Posted on Feb 15, 2008
It worked!! 2nd time this did this with the 5e02 code...1st time it got a new lens assembly @ olympus..It would have cost us this time w/no warranty...........Thanx a bunch!!
Posted on Oct 07, 2008
Huge thanks to Folklord for his method to fix this problem. My U700 stopped yesterday after using it all day. I have emailled Olympus and then found this forum.
Couldn't get it to work at first and then thought, what the hell, be brutal. So I did and bashed it on the floor whilst holding the lens out. And its worked.
Perhaps Olympus should take notice of this and fix the problem. And how strange that this error appears after the warranty has expired.
Thanks all, thought I would have a huge bill on my hands. Just wish I could get my broadband to work properly and not disconnect all the time. Perhaps I can bash Orange on the floor as well.
Posted on Jul 13, 2008
I tried folklords solution and it worked for me just give it a good tug trickysdad
Posted on Feb 14, 2008
SOURCE: D: 5f08 5e02
You should have a technician look at it.
You might be able to reset it by taking the battery back out and putting it back in again.
You could try it as well by plugging it into an electrical outlet. That might reset the error message as well.
Posted on Jun 14, 2008
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