For the last couple of weeks it has been doing strange things such as the Dish remote would not turn it on or off or it would not show the menu. I thought it was the remote, however today, the picture went out.
Jan 13, 2012 - Uploaded by Clay Whitehead
TV Has Sound But No Picture Troubleshooting Guide - Duration: 2:30. by Repair.com 472,733 views. 2:30. LG LCD TV REPAIR -NO PICTURE ...
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This Orion TV made by Sansui was bought by me two weeks ago. It didn't last a week. The sound was terrible, picture was great, and it wouldn't hook up to soundbar without hearing a long delay in sound (A/V or Digital output tried two). I contacted their customer support twice, they were awesome. Told me this model has know issues and said to just bring it back. I found another TV for same price ($399) and same size (46) but it's LCD not LED, better picture and great sound! It is Insignia don't remember the model #. Bought at Best Buy (their house brand).
Hi Robert, my name is Cheri Torres and I work on the Social Media Team at DISH. It sounds like your remote is experiencing IR(Infrared) interference from your LG TV. You can resolve this issue by converting your TV1 remote to UHF(Ultra High Frequency) instead of IR. In order to do this you will need a UHF remote, the 20.0 remote is only an IR remote. Please email me directly at [email protected] with your account number or phone number on the account so that I can look into getting a UHF remote sent out. Thank you.
Hey there, Cheri Torres with DISH Network Customer Service here. It sounds like you are going to need to change your TV back to the proper input or channel. If the TV remote is not working to change the channels you can also use the buttons on the front of the TV. First look for a button listed as either input, TV/video, source or AUX. When you press this button it will start cycling through all the inputs available, make sure to cycle through them slowly because it make take a couple seconds for the picture to come in. If you do not find a picture on any of the inputs you are going to need to try the different channels. Normally for a TV where the receiver box is the TV should be set to channel 3 or 4. Once you have found your DISH Network picture you will want to make sure to push the SAT button on the DISH remote so that it doesn't change the TV channel again. I hope you find this information useful and if you have any further questions or concerns please let me know. Thanks. :)
Hello, my name is Becki Barned with Dish Network customer service. I understand the frustration with this issue. There are a few things that could be causing this problem. There could be interference with a remote at a location near yours, such as a neighbor's remote. It could be a grounding issue, in which case a technician would be needed. Since it is happening on the second unit, a technician may be the best resolution, because as I said, it may be a grounding issue causing this. If this has not yet been resolved, or you have any other questions/comments, blog back, or you can also find us on Twitter!
I had the same problem this week. I tried the convergence thing but it was impossible to fix. I still needed the repairman. He changed two convergence units ($325, parts and labor). Then the tv was still doing the same thing. We had to adjust the convergence and now everything is perfect. You will need your converter
bring up the menu screen the tv and auto program the channels this lock out all un wanted and only allow the rf tuner input channel from the box if your using rf cable hook up,if not un plug the unit for 1 min. and try it again.