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X7350. Why does it keep indicating left cartridge incorrect?

Installed a new one, still the same.

Posted by cliff728377 on


5 Related Answers


SOURCE: Right cartridge incorrect" and "Left cartridge incorrect

Many newer HP Printers internally keep track of your cartridges by a serial number embedded into the cartridge. When it's low, the printer remembers. This is entirely done within the printer itself, and not the printer software. Some printers EXPIRE the cartridges after 18 months according to the installation date even it is not empty.

Outrageous, but true.

A fix? Most HP printers will only keep 2 cartridges in memory, so if you have 2 extra cartridges, (even empty ones) you could cycle them through to reset the printers memory, and reset the ink level to full. Basically, even though you've refilled your cartridge, the printers has the cartridge's serial number stored in memory. This will reset it.

Posted on Jul 06, 2008



  • 1 Answer

SOURCE: I have installed a black 23 print cartridge in my

Left/Right Cartidge Incorrect - huh? The printer is saying Left Cartridge Incorrect or Right Cartridge Incorrect,
and you are sure that you inserted the correct cartridge, a #23 or #24.

A small number of #23/#24 cartridges will report as Incorrect Cartridge because
of a manufacturing issue. There is a firmware upgrade available to fix this problem, and allow
the printer to accept the cartridge.

3500-4500 Series (X3550, X4550)

3400 Series (X3430)

1400 Series (Z1420)

To apply the upgrade:

  1. Make sure the printer is turned ON and connected with a USB cable.
  2. Download and run the appropriate update program using the links above.
  3. Be careful not to disconnect or turn off your printer while it is being updated.

When the update is complete the printer should automatically restart and accept the #23/#24 cartridges.

Posted on Jun 26, 2009


Michael Thomas

  • 3053 Answers


Hello there:
what this is refering to is that the cartridge is either not the right one for the printer or the device is having a problem with that cartridge i would remove the cartridge and verify that it is the right one that goes in their and also since youare having the cartridge out i would clean out the contact area to get rid of the old ink that may be sitting on the contact areas ok
best regards Michael

Posted on Nov 23, 2009


RiGhT - cLiCk

  • 104 Answers

SOURCE: i put new printer cartridges in;left catridges lexmark x6570

maybe the cartridges you put are nt compatible to the printer or not properly place

Posted on Nov 29, 2009


  • 1 Answer

SOURCE: My printer keeps saying left cartridge incorrect.

i have a printer that says left cartage inccorect when it is not anyone have a solution for that??

Posted on Jan 17, 2010

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