Hello. Do you have a well for your water supply? If so, turn off the cold water to the washer and remove the supply hose from the back of the washer. Check the inlet water screen for blockage due to sand, sediment, or other debris. It's a fine filter so BE CAREFUL if you have to remove it--don't damage it at all! It protects the precision valve from debris getting caught and jamming the valve. Next, you will have to remove the top cover of the washer if the screen was clear. Locate the cold water valve assembly(pic 1, part 36) and check to see if 120v is at the valve coil when the washer is supposed to be filling. If the voltage is there, the valve is defective. Also, and more hidden, is the possibility of a defective water level sensor--(it's about 1.25 inches wide by approx 3 inches long), it will have a small wiring harness attached to it, it's mounted on the right side, approximately 6 inches or so from the back wall of the washer and has a black rubber tube attached and running down the back of the tub to the air chamber at the bottom. (see pic 2 and 3) This sensor can fail in 2 directions--it can either think there is water in the tub already and the washer won't fill or, most disastrously, constantly think there is *no* water in the tub and flood your house. The former can happen if the air chamber gets clogged with mold/mildew. The latter can happen if a pinhole should develop in the pressure hose(air pressure never builds up to tell the sensor to tell the main board to stop filling!)To check the latest stored error code, press and hold the start/pause and cancel buttons simultaneously. The error code will appear as long as the buttons are held.
E11 is fill time too long (either a clogged screen or defective valve)
E31 Pressure sensor communication error
E35 Pressure sensor indicates water overfill
PART NUMBERS
MAIN BOARD 134556600
DISPENSER VALVE ASSEMBLY 134371220
ANALOG PRESSURE SWITCH 134407800
I hope I helped you!
Hello. Do you have a well for your water supply? If so, turn off the cold water to the washer and remove the supply hose from the back of the washer. Check the inlet water screen for blockage due to sand, sediment, or other debris. It's a fine filter so BE CAREFUL if you have to remove it--don't damage it at all! It protects the precision valve from debris getting caught and jamming the valve. Next, you will have to remove the top cover of the washer if the screen was clear. Locate the cold water valve assembly(pic 1, part 36) and check to see if 120v is at the valve coil when the washer is supposed to be filling. If the voltage is there, the valve is defective. Also, and more hidden, is the possibility of a defective water level sensor--(it's about 1.25 inches wide by approx 3 inches long), it will have a small wiring harness attached to it, it's mounted on the right side, approximately 6 inches or so from the back wall of the washer and has a black rubber tube attached and running down the back of the tub to the air chamber at the bottom. (see pic 2 and 3) This sensor can fail in 2 directions--it can either think there is water in the tub already and the washer won't fill or, most disastrously, constantly think there is *no* water in the tub and flood your house. The former can happen if the air chamber gets clogged with mold/mildew. The latter can happen if a pinhole should develop in the pressure hose(air pressure never builds up to tell the sensor to tell the main board to stop filling!)To check the latest stored error code, press and hold the start/pause and cancel buttons simultaneously. The error code will appear as long as the buttons are held.
E11 is fill time too long (either a clogged screen or defective valve)
E31 Pressure sensor communication error
E35 Pressure sensor indicates water overfill
PART NUMBERS
MAIN BOARD 134556600
DISPENSER VALVE ASSEMBLY 134371220
ANALOG PRESSURE SWITCH 134407800
I hope I helped you!
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