Question about DeLonghi Dehumidifiers
Hello, i am trying to repair a Delonghi DNC65 Dehumidifier. It stopped working when a towel fell onto it and blocked the air output while it was still running. Just to clarify, when i say 'not working' i mean it doesn't power on at all. Do you know which parts i may need to replace to get it working again? Thanks
IS THE ROOM HUMIDITY LOW. IF IT IS BELOW 30% THE HUMIDISTAT WILL SHUT DOWN THE UNIT. THE AMMBIENT TEMP SHOULD BE ABOVE 65 DEGREES AND THE HUMIDITY SHOULD BE ABOVE 50 %.
Posted on Apr 05, 2008
I live in NJ and the nearest center is in CT. So you can imagine that I am not gonna to ship my unit! :-)
The one I got is from Hartford, CT Utility Electric Service: 860-246-7271; talk to Dana and he is very helpful. They charged me $25 and shipped me the part and it now works fine.
When I talked to Dana he sounded pretty sure it was the condensor sensor. Simply call Dana and tell him that you have an "E3" code. I do NOT know the part number or ID.
Don't open the unit until you get the new part ---- it will help you to identify the part to be replaced. After you get the part, make sure you mark down all the screws (they are not the same! so pay attention which one is where). There are two tabs on the top so be careful when get them separate apart ---- don't force it or you might break it. The sensor itself is attached/stuck in between the copper coils under a black cover. Plug another end to the control board and you are done. Apparently there are two kinds of plug-in end ---- the first part Dana shipped to me did not match the old part so he has to send me another one which worked.
The whole procedure is not that difficult, but when you are doing this the first time you just need to be patient to locate all the screws and sparate the covers. From my experience you do need to take all covers off, otherwise you can not see the part and the wire.
Good luck to you and let me know the good news!
Posted on Oct 23, 2008
if comp and fans running your out of freon or the compressor is not pumping more than likely out of freon and that means theres a leak in the sealed system high cost repair
Posted on Jul 03, 2009
All, I had this same problem as well. I called the LG Support Line and they told me the unit needed to be serviced. I went through the motions of getting the service providers and what have you, but I wasn't going to go through with it because the closes service provider was a 45 minute drive. I posted how disappointed I was because I had only had the unit for a year, but could not find my earlier post.
Anyay, I am glad I went through the motions, because a few days later LG called and told me they would be shipping me a refurbished replacement. Wow. That was a treat. They shipped me a refurbished unit and had me send the old one back. I did not have to pay a dime. The sent me the Fedex shipping label via email and I called Fedex and they came by and picked it up.
I cannot remember if I had registered the unit when I initially purchased it. Sometimes I won't do that because it seems only to serve as a license to sell me stuff. They took down all my contact information and sent me the unit so I don't know. I would simply encourage everyone with the CH 01 error code to give LG a call via the support number from their website at lgappliances.com. Good luck!
Posted on Sep 28, 2009
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