How can i fix error code 411 still the power is on but i can do cope and print what must i do, if any problem were can i fix somebody can help me with.
SOURCE: Error SC 411 appears
SC411: Separation bias error
-Definition- [B]
A separation bias leak signal is detected.
- Possible causes -
· High voltage supply board defective
· Poor connection of the PCU
· Discharge brush defective
You need the service manual or have a technician fix it.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
SOURCE: I get an error code of SC 411 it says to power off
That is a color pcu motor error. I would try replacing the color pcu unit first. One of the waste toner augers has backed up with toner causing everything to lock up.
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