The stirrer wont turn - West Bend Stir Crazy Popcorn Popper

Operating manual has contact information to request service manual from the manufacturer.

http://aui.ma/personal/~S.ElHajjaji/Labmanual/MSDS/InstructionManuals/HotplateVWR_Manual.pdf

http://aui.ma/personal/~S.ElHajjaji/Labmanual/MSDS/InstructionManuals/HotplateVWR_Manual.pdf

http://www.repairclinic.com/

follow this test and fix it. God bless you

1. MagnetronIf your microwave is emanating high pitched or growling noises during operation, the magnetron could be going bad. Normally a nearly silent part, the magnetron uses high voltage and induces the frequency required to cook food. Although normally not a safety hazard to operate, this is a sign that the magnetron is failing and will need to be replaced as soon as possible.
   
2. Exhaust fan motorIf your microwave is making a very loud humming noise during operation, it could possibly be the exhaust fan motor. If defective the part will need to be replaced to silence the appliance once more.
   
3. Stirrer motorAnother leading cause of a noisy microwave is an expired stirrer motor. With use this part becomes worn and makes a loud grinding noise, which is usually a leading indicator that the part needs to be replaced. The stirrer is a metal blade that is slowly turned by the motor. This action disperses the microwave energy in a random pattern, which heats the food evenly. If the stirrer motor is determined to be nearing expiration, it should be replaced to halt the grinding noise.
   
4. Turntable motorA very common cause for a noisy microwave is a worn out turntable motor. This is a relatively easy repair and will put an end to the noise once replaced.
   

Yes! it is more than likely that what happened [ motor overheated because it was seized] my main concern is the magnetron, if it ran for all that time without food, it has more than likely sustained damage.

I'm having the same problem and so far cannot find an answer...Did you have any luck fixing this?

check first the fuse of the motor. if not busted, measure the resistance of the motor using the DMM, digital multi meter. you should get a resistance reading of 100 Ohms to certain Kilo Ohms. if no reading replace the motor. if the resistance is in mega Ohms replace it as well.

Hard to say for sure without a model number but if it has a stirrer on top than the stirrer is not turning and the microwaves are arcing off the blade.
Eric

It is a good possibility that the stirrer has failed. In the top of cabinet is a round cover,there is a small round plug in the edge of it,pry plug out and put it in safe place,rotate the cover < twist locks > gently let it down and stirrer will be either setting on cover or still attached. If you notice any damage< it is a round aluminum disc that is flat > then you need a new one. If you don't see any damage put it back in < put in hole and turn until you feel it line up with shaft and push into place,< gently >.Make note of position and put cover back on < stirrer does not lock on shaft so you have to hold it up until you get cover under it in most cases. Run a short cycle and remove cover to see if it turned at all. If not the motor is bad < turns stirrer during operation>. This is the first time that question has been asked of me and it is the only thing that I can think of if it heats glass and not food.

I would look for screw that has loose up and that's proablly why the stirrer will not turn.

This antenna is called the stirrer here in the US. Its purpose is to stir the microwaves to ensure even cooking.

The cover is usually made of plastic, as opposed to ceramic, and it keeps grease and food particles off the stirrer to protect it from arcing, which can damage the surfaces and the magnetron.

The stirrer, stirrer cover and the area around it should be cleaned with a mild, non-ammonia cleaner.

If the cavity metal of the oven is chipped or charred, it will have to be sanded smooth and clean and dried thoroughly.

Then you can apply some high-temperature appliance paint, available in appliance parts stores and hardware stores.

Also, the stirrer will arc if it is not turning when the oven is cooking. That may mean a bad stirrer motor.

If your waveguide cover is burned, it will need to be replaced. It provides important protection for the magnetron and stirrer.

You can download Neff manuals here.

Even if you don't find your exact model, they should all have contact info for Neff in case you need to call them to get spares / parts.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.