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cycle is, fill cycle for 1 minute first. If there is not water entering the unit when first turned on, look for that issue. Water turned off, water valve not working or some restriction, clogged water filters, etc. That is got to happen first. Don't over look the bin stat being bad. Nothing happens if teh bin stat is bad. It sends voltage to the control board that runs the unit.
First the arm has to be in the down position. It sounds like you said theres water in the ice maker. If thats the case then it should have frozed. The ice cannot drop unless the ice maker heater comes on. Then the ice maker scoops the ice and drops into the resoviour thingy. If you have ice in the ice maker tray but no ice in the bucket then the ice maker is defective.
Good day, If the ice maker is the style with a wire to turn it off and on, and is in the down position, then the ice maker is bad, as long as the temperature in the freezer is 12 degrees or colder. (The ice maker locks out at about 14 degrees or warmer.).
You can replace the module, and thermostat in the the ice maker, but could be as well the mold heater. The price of repair is so close to a complete ice maker, that it doesn't pay to repair.
You might want to get the complete model number. Check with any decent size appliance parts house, they should have what you want, if going to Sears is an issue.
Older icemakers have a bar that drops from above your ice bin; once the bin is full the bar is raised and trips turning the ice maker off so that it won't dump. If your's is this style, try manually pushing the free end of the bar upward so that it locks in the upward position. Newer ice makers with the ice bin in the door have a small panel that moves to the open position when the door opens and closes when the door closes. Mine also includes an optical sensor that is visible when this panel is in the closed position. Try placing a non-clear tape over the optical sensor (don't know if that will work or not but worth a shot). If effective in stopping the ice flow then call a repairman. If none of this works, turn off the water supply coming out of the wall to your freezer.