Question about Mitel 5340 IP Phone

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We cant get the recorded message for night mode to change. How is it done?

We have a message and we assign it. But the message that is already there keeps coming through. We don't know how to find the current message in the system and delete it or record over it. Please help?

Posted by Justin Heideman on

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Kelley Hopper

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Here is a link to the user manual for your phone. The directions are very vague about turning off the night mode. They state: To disable Night Answer: • Press the key you programmed to Night Answer.

If you look on page 30 of the manual it tells you how to get into the settings mode. You should be able to go into settings then scroll through the settings to find out which key is programmed for Night Answer. http://edocs.mitel.com/UG/EN/33_5330-5340_UG_EN.pdf

Posted on Dec 02, 2015

Testimonial: "The settings don't offer us the information that allowed us to figure it out. We had already tried the solution you offered. What would happen if we actually just reset the whole system? Can we even do that?"

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