Hi . my dog has this thing in **** in like corner and places. i left my turtle beach x1 on the floor and he **** on the part where you mute and unmute people and now it doesnt turn on. how can i fix that ?
Remove the four screws on the bottom of the amplifier unit. Separate the top and bottom plastics. Put a drop of alcohol into the mic switch then move it back and forth a bunch of times. This should remove the residue from the dog **** that accumulated on the switch contacts.
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Why don't you contact Turtle Beach directly? You probably broke a cable or something. They have replacement parts on their website.
Actually, to test the headphones, plug in the green jack and USB to your PC and listen to music. If both speakers work, then the headset is fine.
you can splice the wires back together. you can get an insulation sleeve in the automotive audio section at walmart that you heat after putting in place. you need to make sure the wires are fully insulated after the splice or you will have distortion to you music at higher volumes.
Have you tried using your X1 on your PC? Try connecting your X1 to a PC and speak into the X1 mic. Can you hear yourself in the headset? If yes, then the X1 mic and headset are OK but you need a new chat-controller cable. If not, then you should contact Turtle Beach about it --- [email protected].
The green light (or red if it's muted) should glow on when you plug in the USB. If it doesn't, it means there's a problem with the power feed to your X1 and you should contact Turtle Beach tech support to get it fixed.
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