Unable to make coffee automatically using whole beans

Think the grinding mechanism is jammed with something. Disassemble unit and look for same.

- coffee-channel is stuck.

check google for calibrating/cleaning your gaggia.

Always unplug your burr mill after use and before cleaning.

1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
2. Clean interior recesses with a soft brush (not provided).
3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
5. Replace ground coffee chamber and lid, making sure it snaps securely into place.

Hi
Sorry but that doesn't make sence. The grind chamber has to be full inorder for the doser to activate, unless you have an oiley bean and it has hardened inside the doser.
Try removing the brew group. Then inside on the roof of the machine above where the brew unit sat, there is a drop chute where the coffee is dropped into the brew unit. From the left side of the drop chute pull down and back, and it should drop coffee. This should clear the opening that relieves pressure on the passage. There is a passage inside the drop chute area that goes to the grinder. Vacuum it out. It will be on the right side of the drop chute.
Once that is cleared go to the bean hopper. There is a lever under the bean hopper. Push the lever back to the largest number. You can push the lever to a larger number any time, but it has to be grinding to pull to a smaller number. Now replace everything and make your coffee. Once you have made your coffee you can pull back to a number that was higher than the one you had it on, but only when the grinder is running.

The grind is set too fine adjust to a coarser grind.

The grind chamber is blocked, remove the beans and brew unit then clean the grinds chamber, then adjust the grind 2 numbers coarser and try again.

Hi
If the big knob in the bean hopper is on a small #, that could be your problem. try opening the knob to the largest # and try again. If it clears and makes a cup, then on the next cup, while the grinder is operating turn the knob down again, but to a larger # than you had before. Grounds can get compacted in the chamber and prevent new grounds from entering. That is why it grinds but doesn't make a coffee. If that doesn't help, try opening the door above the brew unit funnel when the brew units is out. It should pull down on a hinge. This is the clicking you hear when you make a coffee.

The grounds chamber/gate might be blocked you will have to clear it out. Remove brew unit and find discharge for grinder, then push gate back and clean.

This happens due to condensation caused by steam developed at the end of the grinding cycle. Make sure that the grinding chamber is completely cleaned and dried before using the grinder.

1. Turn the whole bean chamber to the right until it can be lifted off the base. This will allow you to clean the grinding wheel. NOTE: Never use water or liquid for cleaning the lower grinding section of this appliance.
2. Clean interior recesses with a soft brush (not provided).
3. Wash the whole bean chamber and lid and the ground coffee chamber and lid in mild detergent and water. These items are only dishwasher safe on the top rack of your dishwasher. Wipe exterior with a damp cloth. Do not immerse mill in water or any other liquid or place in dishwasher. Use only non-abrasive cleaners to remove stains.
4. After completely drying, replace whole bean chamber. Important: when replacing whole bean chamber, screw on completely before setting grinding rate. Turn chamber clockwise (as viewed from top), until it will not turn. Fill with whole coffee beans for grinding and replace lid.
5. Replace ground coffee chamber and lid, making sure it snaps securely into place.

make sure you use very dry non-oily coffee beans