Question about Maytag Neptune MAH5500B Front Load Washer

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Tub is full of water, The drain pump runs, bought it brand new, and when I've removed the drain hose from the tub, less than 2 cups came out.

Posted by Robert Reinig on

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5 Related Answers

Anonymous

  • 3 Answers

SOURCE: Maytag Neptune mlg2000aww

SOUNDS LIKE SOMETHING STUCK IN PUMP

Posted on Oct 24, 2007


Washer_tech

Geoff Siegel

  • 164 Answers

SOURCE: leaking water from underneath.

sounds like several problems. sounds like your boot stem/ seal is leaking and possibly the tub bearing is rusted. I generally replace both at the same time as long as the machine is apart anyway. As for the squealing and tub slamming to a stop, that is your brake package and bearing have dried and/or rusted and need to be replaced

Posted on Dec 26, 2007

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Anonymous

  • 351 Answers

SOURCE: motor cuts out after spin cycle engages

yes the pulley system needs replacing theres a kit available that has all the washers etc you may have refitted in the wrong order.hope this helps.

Posted on Mar 26, 2008

Anonymous

  • 67 Answers

SOURCE: won't empty water slow spin in spin cycle

It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port.

Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job.

If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump.
if this helps please vote a fix ya

Posted on Jul 15, 2008

Anonymous

  • 1136 Answers

SOURCE: my washer will not keep water in the tub. The

Hi, You need to make sure the drain hose is as high as the top of the washer. If the drain hose is to low, the water wil drain out before it reaaches the proper water level.

Please let me know if this helps you or if I can assist you further.


Thanks
Vic

Posted on Jul 15, 2009

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It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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Please check the hose connecting the tub. Is there some thing stuck which is not allowing the water to drain. Most the of the washers have a catch sleeve inside the drain line before the drain pump. Remove the lower front panel to access the pump and remove the large hose from the drum. Inside the hose is the sleeve, take out the sleeve and clean it. Maybe that a sock or other piece of clothing get between the clothes tub and the outer tub that holds the water. In this case it may then get into the drain hose that's attached to the pump. Remove the hoses from the pump and pull the item out. In case it clean there, check the outer tub port- open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Let us know if you were looking of something else.

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It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out.

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It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. 

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