Question about Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft. Front-Loading Washer

2 Answers

Liquid Bleach dispenser doesn't work correctly

The first thing I noticed was that the clothes don't get clean.
They don't get white, they remain stained and feel like they
have not been rinsed well. I always use the optional extra rinse.
So much for saving water usage.
My cat's hair remains on the clothes too.

I can't use liquid clorine bleach in it. I ruined a nice load of dark clothing. It seems that one cannot wash dark clothing after a load of white. The dispenser does not dispense all the bleach. Then when the next load is washed, the bleach is dispensed and yikes! if it is a dark load as everything will be streaked and spotted with bleach. I discovered this shortly after purchasing the washer.
In order to use clorine bleach on white clothing in this washer, I have to:
1. start the wash cycle (Hot water)
2. dilute liquid bleach in hot water in a container
3. pause the cycle
4. open the door
5. pour diluted bleach into the partially filled washer
6. restart the fill cycle to fill with water
7. pause the cycle
8. add the white clothes
9. restart the washer...then I can safely leave the washer to itself.. you can see from this review, there are many problems with the washer.
Three years ago, I called Whirlpool and they told me they had no reports of these issues. I think the problem is the design of the Duet and Whirlpool is doing nothing about it!

Posted by lacjap on

  • hatewhirpol Nov 29, 2007

    I am having a mold/mildew smell out of my washer. I will be pursuing a class action.

  • Anonymous Mar 20, 2014

    clothes are not getting clean
    whites are yellow
    stains remain

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2 Answers

Michael Armstrong

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This may not be relevant, but by design, bleach does NOT dispense in the Buly/Bedding, Kids Wear, and Silk/Ultra Delicate cycles. If you try to use it, it remains in the dispenser.

As for the yucky smell, leave the door open when not in use.

Posted on Apr 23, 2008

  • lynn fischer Oct 06, 2011

    Did you ever get a good answer to this? I have the same issue and have had since I got this piece of junk. Doesn't get the clothes clean, bleach spots on my colored items when I use b. Bleach in the previous cycle, and it looks like it uses almost no water - the clothes are wet but there is no pooling of water at all. I really hate this washer. It also snags my towels, though that could be the dryer.

  • Michael Armstrong Oct 20, 2011

    As I said in my previous comment, if you add bleach and select any of the Bulky/Bedding, Kids Wear, and Silk/Ultra Delicate cycles, the bleach will not be dispensed, and will remain in the dispenser. The easiest way to avoid bleaching a load you don't want bleached is to slide the soap/bl;each dispenser drawer out of the washer and rinse it out before each load. As for not using much water, that's by design also -- that's what the "HE" (High Efficiency) is all about. I have no problem with snags of any kind, but sheets get wound up into ropes. Miraculously, they're clean, though, so I just unwind them as they're transferred to the dryer. I really like the set. Full disclosure -- mine are the Kenmore version of the Duet, but the differences appear to be cosmetic only.

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john

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I dont know if this will help or if this is a diffrent thing altogether. My machine collects water in the bleach section. When it is empty and I wash something without bleach after the wash is finished the bleach section is filled with water?? I dont know why and I wonder if that means I am not getting any bleach when I use bleach? Anyone else have this problem?

Posted on Jan 27, 2013

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1 Answer

Hi! We bought our WM2455H washer on February 1/2009 from Best Buy. Suddenly on several washes my clothes become spotted with brown grease. It does not occur at every wash, but what is happening. Please...


Do a tub clean cycle. Hottest water, no clothes, cup of bleach in washer, fill bleach dispenser with bleach, fill softener with bleach. Run once or twice. The 'grease' is actually residue from liquid detergent and/or softener. So stop using liquid detergent and switch to powdered (no residue believe it or not). Use plain white vinegar in place of softener. The acid eliminates the mildew residue and also helps get detergent residue out of your clothes. Good luck.

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I do most of my shopping online and liquid bleach sometimes doesn't ship without breaking. Is it OK to use dry or powder bleach? I have the whirlpool cabrio top load large capacity model.


It should be okay to use dry bleach, if you follow the instructions on the bleach. Some bleaches require dissolving in water first, others can be used dry.

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Whirlpool Duet dispenser problem


this is joyce
You need to call who ever you bought it from and tell them the problem that you are having, I have the same set and I am not having that problem at all. I love my set, just be sure to use the he detergent, or you will have problems that the manufactr will not help with.
thanks,
Dont overload machine the clothes wont smell clean.
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Feb 06, 2009 | Whirlpool Washing Machines

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The softener holder just fills with water but will not drain.


Is water left in the dispenser at the end of the cycle?
About two tablespoons of water remaining in the dispenser compartment at the end of the cycle is normal. At the end of the wash cycle, fresh water automatically cleans the dispenser. Check that the cycle is complete before opening the dispenser drawer.
Is the dispenser drawer clogged?
A clogged dispenser can block the flow of water through the dispenser and cause water to leak out. Manually remove the dispenser, and clean any leftover detergent or additives that could clog the flow of water through the dispenser. Also, check that the detergent drawer is always completely closed during the cycle. If the drawer is not closed completely, water can leak out onto the floor.
Are the additives dispensing too early?
Here are a few things that can cause the additives (detergent, fabric softener or liquid chlorine bleach) to dispense early:
  • Check that the dispenser is not overfilled. Do not fill past the MAX fill lines on the dispenser. Overfilling can cause early dispensing of liquid chlorine bleach and/or fabric softener.
  • Check that the detergent separator is in the correct position. For liquid detergent, the separator should be in the front position. For powdered detergent, the separator should be in the rear position. If the separator is in the rear position while you are using liquid detergent, it will dispense immediately, which is not how it is designed to work.
  • Use powdered HE detergent when using the DELAY WASH option. Liquid detergent may dispense prior to the start of wash.
Are the additives dispensing too late?
The additives will not dispense until the proper time if the DELAY WASH option is selected.

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1 Answer

Bleach ruins colored load done after white load


Your bleach dispenser is the problem. It needs to be replaced. All of the bleach isn't leaving the dispenser so when you go to wash your colored clothing what's left in there comes out. Best thing to do till you fix it is wash your whites last. You can try running some white vinegar through the wash on the hottest cycle. Pour the vinegar into the bleach area and the soap area and run it on hot. Run it a couple of times. If there is anything clogging up the dispenser this might clean it out. Let me know if you have any other questions and good luck.

Oct 18, 2008 | Whirlpool GHW9300 Duet Washer

1 Answer

How to use liquid detergent and powered bleach?


You should be using a HE liquid detergent. Does you machine have a dispenser for that? The detergent should go in that dispenser. You can put the powdered bleach right into the drum before you load the clothes. I am assuming this is an all fabric bleach.



Happy Clean Clothes!

Aug 18, 2008 | Kenmore Elite 45986 Front Load Washer

1 Answer

Can I use color safe bleach in my new cabrio, and if so where do I put it?


According to the manual on pages 12 & 13.

1.
Place a load of sorted clothes into the washer. See “Laundry
Tips.”
■ Load evenly to maintain washer balance. Mix large and
small items. Items should move easily through the wash
water.
■ Load only to the top of the basket as shown. Overloading
can cause poor cleaning. Items need to move easily
through the wash water.
2. Pour measured powdered or liquid High Efficiency detergent
into the detergent dispenser. Always use the detergent
dispenser, and do not put detergent directly onto clothes in
the washer.
3. Add color-safe bleach (powdered or liquid) to this dispenser,
if needed. Be sure to match powdered color-safe bleach with
powdered detergent or match liquid color-safe bleach with
liquid detergent.
4. Pour measured liquid chlorine bleach into the liquid chlorine
bleach dispenser, if needed. Bleach is diluted and
automatically dispensed at the proper time during the wash
cycle.
■ Do not overfill. Do not dilute. Do not use more than 1 cup
(250 mL) for a full load. Use less with a smaller load size.
■ Follow the garment and the chlorine bleach
manufacturer’s directions for proper use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid chlorine bleach in this dispenser.

5. Pour measured liquid fabric softener into the fabric softener
dispenser, if desired.
■ Do not overfill. The dispenser holds 3 oz (94 mL), or a
capful of fabric softener.
■ The fabric softener is dispensed in the final rinse. If Extra
Rinse is selected, the fabric softener will be dispensed
during the Extra Rinse.
■ Do not spill or drip any fabric softener onto the clothes.
■ At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE: Use only liquid fabric softener in this dispenser.
6. Close the washer lid.
7. Press POWER. This turns on the washer display.
8. Select a Wash Cycle. See “Cycles.”
9. Select the desired Modifiers. See “Modifiers.”
10. Select an Option, if desired. See “Options.”
11. Select Delay Wash, if desired. See “Delay Wash” in the
“Modifiers” section.
12. Press START. The wash cycle begins, and the display shows
the estimated remaining time. The lid will lock.
NOTE: If you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.


The way that I read the manual, your color safe bleach would go in the detergent dispenser. Your liquid chlorine bleach would go in the bleach dispenser.

Please rate this solution

Aug 03, 2008 | Whirlpool Washing Machines

3 Answers

He4t - monthly bleach cleaning cycle


Washer Monthly Maintenance Procedure:
This cycle uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine.
  1. remove any clothing or items from washer
  2. CLOSE door (duh)
  3. open dispenser drawer and remove the detergent compartment and set aside. No laundry products will be added at this time. You will be required to add only liquid chlorine bleach at a later step.
  4. For Kenmore Elite HE products press a specific combo of buttons.
  • Select Rinse/Spin program
  • select low spin speed
  • select warm/cold water temp.
  • select 2nd rinse option
  • push the "end of cycle" signal button 4 times within 5 seconds to start the cycle
The machine will fill and run a short sensing cycle. This will take about 3 minutes.

Step 5
  1. The washer will provide 4 short tones. Check the: ESTIMATED TIME REMAINING display for the codes indicated below:
  • if "Ab" (add bleach) displayed in the estimated time remaining window (you'll hear 4 short tones) proceed to Step 6.
  • if "rL" (remove load) displayed in the Estimated Time Remaining window an error tone will sound. The door will unlock.
    -open the door and remove the items from the washer.
    -continue the cycle by pressing the START button.

    NOTE: The water in the unit will dispense for a moment, then the door will unlock, lock again, and then the cycle will continue with another check for items in the washer.

    The machine will fill and run a short cycle to determine whether any items have been left in the washer. This will take approx 3 minutes.

    the washer will repeat Step 5 until it can determine that there are NO items n the washer and will display "Ab" (add bleach).
6. Add liquid chlorine bleach.
  • If using the maintenance procedure for the first time, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the Main Wash detergent compartment. The liquid bleach should immediately flow out of the dispenser.
  • If doing a monthly maintenance procedure, open the dispenser drawer and immediately add 1/3 cup bleach to the Main Wash detergent compartment. The liquid chlorine bleach should immediately flow out of the dispenser.

    NOTES:
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  • Do not add any detergent to this cleaning cycle. Use of more than 1 cup of bleachw ill cause product damage over time.
7. Once the cleaning cycle has begun, allow the cycle to complete. An est cycle time will appear on the display.

8. After the cleaning cycle is complete, leave the door open, clightly to allow for better ventilation and drying of washer interior.

9. Replace the detergent compartment divider.

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1 Answer

Bleach is spilling directly on to clothes


I have the same problem and here is the reason and the solution. When you add bleach it sits in the dispenser until the rinse cycle. During the rinse cycle the machine pours a lot of water through the dispenser. The bleach is diluted and washed out with all this water into the tumbler and you clothes are rinsed with bleach. Sometimes when this rinse happens, the water does not completely drain from the bleach dispense. It sits in there. If this happens, the next time you add bleach, there is too much liquid in the dispenser and it leaks out onto your clothes.
Solution: Before you add bleach, take the whole dispenser out and see if there is a lot of water still standing in the bleach dispenser section. If there is a lot of water, spill it out into a sink. Then fill the dispenser with your bleach and it will all work out the way it should. I was having your same problem until I discovered this. I have never had the problem since.
Let's give a toast to Bright Whites!!

Nov 07, 2007 | Washing Machines

3 Answers

White Clothes even with bleach and hot water don't get clean???


i have used everything to solve this exact problem!  I have to say the best detergent or bleach i have used in the lg..is the purex with bleach for colours it seems to work better than anything ive used...spent a fortune to have to soak my whites before putting them in this washer.  I must say im disappointed..

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