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Robin Germano Posted on Nov 12, 2015
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My Audio headset has worked great-but now...it stopped working

I love my headset, however, lately i noticed it was connecting to my phone and Mac a little slower than before. Now, it charges, but no connection is made-no sound to indicate it is powered ON-and no blue light -nothing. Is anyone familiar with this, or is it broken?

1 Answer

Mikey

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  • AUVIO Master 6,904 Answers
  • Posted on Nov 12, 2015
 Mikey
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Could be the battery has a weak charge! Try running the battery completely flat, recharge fully, then run completely flat, and repeat this cycle about 3 times......This will give the rechargeable battery a revitalised full charge! This is a good procedure for any rechargeable battery as part charging and charging when not completely flat does take its toll on a battery.

  • 4 more comments 
  • Robin Germano
    Robin Germano Nov 12, 2015

    at this point i can't get it to start-so i can't run it flat-am i understanding you? I'm charging now-its been about 5 days since i noticed the problem and have not used them

  • Robin Germano
    Robin Germano Nov 12, 2015

    also-the instructions say to charge it before every use-this is interesting-

  •  Mikey
    Mikey Nov 12, 2015

    It's ok to charge before every use but every so often depending on usage you should fully drain and charge the battery! Now you need to do a reset! Plug in charger and press phone button and volume+ Together.

  • Robin Germano
    Robin Germano Nov 16, 2015

    Ok i'll try that
    again

  • Robin Germano
    Robin Germano Nov 16, 2015

    Thanks Mikey-it works!!

  •  Mikey
    Mikey Nov 16, 2015

    Excellent news, thanks for updating the post with the results.

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