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optical engine failure. that technology is called DLP digital light processing and it uses a device called a DMD digital micomirror device that has millions of mirrors onthe face and they independtly move and sometimes they can get stuck or not move and cause spots black or white across the entire picture. i suggest calling customer support for possible repair accomodation
<span id="ctl00_ctl00_MainColumn_CenterColumn_ThreadSolutions1_Repeater1_ctl00_lblSolution">DLP/mirror chip is going bad. A common problem on Sammy TVs after 2-3 years. Chip is user replaceable (try samsungparts.com or ebay) for about $150-200. Sammy was (last year) repairing the DLP White Spot problem for free. You MUST talk to ECR (executive customer service) to even think about getting that consideration--forget the standard CS people. Don't know if they are still covering this out of warranty in 2010.</span>
If the white spots are appearing in different spots or "Moving" it is the DMD board beginning to fail. Samsung DLPs seem to have a lot of DMD board failures. I would expect it to completely fail in the next couple months.
If there are only a couple small white spots that never go away it could be a mirror that is seized on the chip, but it's far more likely that the DMD board is going bad.
Are they spots or dots? If they are spots then the optics are contaminates. If they are dots either white or black then you have a bad DMD chip. The cost of repair depends on who you hire to repair the set or if you do it yourself it depands who you purcahse the part from.
Lets do this, with the tv on go to the menu and if it's still has the white spots, it's most probable to be your dmd board, if the white spots are gone it might be your video board
this is a touchy subject for sony. basically sony has increased the brightness levels for the backlights to have better color tones in thier lcd's. well the downfall of this is the white spots you are experiencing. this is not a defect, you will never get them to go away, the only thing you can do is to turn the backlight and brightness down to reduce the white spots. if you contact sony, there is a software upgrade that will help reduce this issue...
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