Hello, this is Ava with Think Crucial.
There are a number of reasons why your unit doesn't spray water. It could be that the !) water tank is empty which you can fill heavy duty bladder with hot tap water. 2) If Formula tank is empty, you can fill it with Bissell 2x formula for cleaning. 3) If tank may not be seated properly, turn the power off, remove and reseat the tank. 4) If pump may have lost prime, try to turn off and then turn on the unit, wait for one minute and depress trigger. If still nothing happens, I suggest you contact Bissell 1-800-237-7691 for further assistance.
I would like to let you know that you can order replacement parts for your vacuum needs. Please visit our website http://www.thinkcrucial.com/search?type=product&q=bissell
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Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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