Question about Kenmore 94802 Front Load Stacked Washer / Dryer

1 Answer

Kenmore Model # 417.90812990 Stack washer & Dryer

Washer attempts to fill but it acts as if the drain is not activating the water keeps running but the tub will not fill

Posted by Noelectric on

  • Anonymous Mar 18, 2014

    replace tub shocks/springs

  • Anonymous Mar 22, 2014

    Water will not fill

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1 Answer

prem mathew

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  • Master
  • 1,294 Answers

Check your exit hose spigot, it may be clogged. This is if your filter is all clean. There should be air for passage in the standpipe behind. Your hose should not fit airtight into the standpipe and neither too deep into it. Snaking out your standpipe would be good too. Height of exit hose (behind machine) should be approx 3 feet from ground level when you are re-fitting.

Rate me pl.....if helped.

Posted on Jan 03, 2008

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1 Answer

Washer tub has water but it will not drain


If you are refering to the sloshing sound when tub is moved back and forth it is supposed to be there. That is the balance ring. It is a liquid filled ring at the top of the tub that acts as a counter weight to keep tub balanced.

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You need to check drain hose, the drain hose needs to be above the tub. If it isn't the water will just drain out when you fill

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It sounds like a siphon issue.
Check that the drain hose does a high loop before it goes into the drain pipe. (ie. drain hose loops above the water level inside the tub). Make sure the drain hose is not pushed too far down into the drain pipe. Also if the drain hose is sealed to the drain pipe this will create an airlock and a siphon will occur, allow air to enter between drain hose and drain pipe connection.
This should help you but if there is still a problem let me know and I'll try to assist you further.
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Tub fills only 1/2 full but water keeps running as if the tub is not full. If the water level is set to 1/2 or less, tub fills 1/2 full and begins to cycle. The water is running into the tub but not...


Check the drain hose to make sure you have a high loop, ie. make sure the drain hose loops above the height of the washer lid before going to the drain pipe.
Also make sure the drain hose is not going too far down into the drain pipe.
You may be getting a siphon effect.

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1 Answer

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Sounds like the water is being siphoned out by the drain hose. Check to see if the drain hose rises above the top of the tub.

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1 Answer

Water keeps going and going and going!


the water is draining back to the ocean. The drain hose was not emptied properly from its last use. Put the machine in spin cycle (about 5 minutes) only to spin out the water from the outer tub completely and retry washer. If still problem, then visual check drain hose that it still has a "rising" section higher in altitude than the water level of inner tub (when working properly) before it makes a U-turn downward to send back to the ocean. You can also test the drain hose by putting machine in fill mode and crimping off the hose (fold hose over) to simulate a good drain hose. At this test, you should not "feel" water running through the hose if successfully crimped.

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