I cannot get it to fold down. The right side seems to be stuck. What am I doing wrong now? I feel like I'm pushing so hard it is going to break.

I had same problem mine is a regular cab I almost went crazy til I saw it was only 1 torx bolt on each side of the bench. I loosened those and.. VOILA.. worked. Of course retighten after. Hope it helps

Hi

What country are you in / do you still require assistance with this and we can put you in touch with the relevant customer care team.

Hi

There is Dorel USA to contact in the event of issues:

[email protected]

Make sure that as the top is folding backwards, the soft part of the top is not getting stuck in the hinges or between the support bars. If it is folding improperly, there might be a piece of the top that is keeping the rest from folding as it is supposed to. My father had this problem on his Mazda Miata once, but resolved it by paying closer attention when he opened it (he usually opened it from the driver's side, but once it started getting stuck, he had to walk around the car and make sure the passenger side was folding properly, too).
If it is not part of the soft top that is jamming you up, check the hinges all the way around. If one of them has a loose screw or broken rivit or something, that can jam it up too. Also, while the top is open, check the storage space that the top folds into -- if there is something in there, it could block the top from having the space to fold into.

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You can go to maclarens web sight and watch the 5 second fold demo. You have to pull up both tabs where the cross metal bars meet. Then on the right is another little tab you use your foot to push down. It will fold very quickly then. There is a lock on the left. FYI, make sure you unlock the hood on both sides so it does not break like mine did today :(

First you need to make sure that the handle bar is in the top most position. Next the Front wheel needs to be turned sideways as you begin to lower/fold the buggy.   You must also watch the basket part so that it folds up and in so that it doesn't get stuck. I usually will also fold it forward and down so that I know the wheel and basket are in the right position.  When it is finally down it should clip into place. Hope that helps a little. :)

I HAVE A QUINNY SPEEDI AND HAVE THE SAME PROBLEM WHATEVER YOU DO DON'T FORCE IT TO COLLAPSE AS MY DAD DID AND NOW IT WON'T LOCK EITHER THINK IT'S BROKEN INSIDE

Hi guys, I had this problem when I first got my urban rider - the trick is to put the seat on correctly in the first place. If you look under the front of the seat (when seat is facing away from mum/dad) you'll see 2 plastic hooks - these need to be hooked over the first horizontal bar of three that you can see (it has a small black plastic nobbly bit on it) then, as you were doing, push the handle and pull the 'tube'. If the seat is facing you (child travelling backwards) it won't fold, neither will it fold with the carry cot attached.
Hope this helps! Tegans mum x