Right-click the speaker icon on your taskbar > Select 'Playback Devices'
In the empty space, Right-click and select both 'Show Disconnected/Disabled Devices'
Do you see icons for your speakers and headphones now? You may need to enable both of these.
You can also try the troubleshooter to discover any connection issues that may exist, instructions are below:
Click 'Start' > Select 'Control Panel'
Type troubleshooting in the top-right search field > Select 'Troubleshooting'
Click 'Hardware and Sound' > Select 'Playing Audio'
Please let us know if this did or didn't help to resolve your problem.
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