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This issues looking printer head problem. check the following Steps for cleaning printer head :
Click on the Start button if you have Windows XP. If you have Windows Vista, click the Windows icon that resides in the lower left corner of your computer screen.
Click on "Control Panel," then "Printers and Other Hardware." Finally click on "View Installed Printers or Fax Printers."
Right-click on the name of your printer and choose "Printing Preferences." This should open a new window; next look for a tab or button marked Maintenance, or something similar.
Find the button that says "Print heads" or "Clean the Print heads" and click on it. You may be asked to choose which print heads; choose them all if you are. Make sure there is paper and ink in your printer, and that it is turned on ahead of time.
Take out the page your printer has printed and see if there are any grids or boxes missing. If there aren't, then you can just exit the program--your print heads are not clogged. If there are grids missing, then click on the "Cleaning" or similarly worded button.
Once the cleaning process has completed, print another page to be sure that your print heads are no longer clogged. If they are still clogged, repeat Steps 1-5 until your printer is printing clearly.
I had the same problem with my DCP 165.It simply wouldnt print.The paper was coming out but it was Blank.I had changed all the cartridges so there was no obvious issue with the ink.Then I printed a test page.It printed all the colour blocks except the black.Then i found out from Brother website that it was a problem with cleaning and after seeral cleaning cycles the printer worked fine.
STEPS
1>ink management
2>Cleaning
3>Black or colour
4>OK
Repeat the above process several times and try printing after that...Hope it works
It sounds like you've gone through all the normal processes to correct the problem. This indicates a problem with the refilled cartridges. The refill ink may not be up to HP specs and be clogging the nozzles. The next step is to put in OEM cartridges (not refills) and go through the cleaning and alignment process. This should clear the problem.
Let me know if this clears the problem otherwise we can try something else.
Thanks.
Some of them do. Try going into the printer properties and disabling bi-directional support. This will not allow the printer to check. HP has set some printers to not function if its disabled, but hopefully yours is not one of them.
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