Question about Creative Labs Nomad Jukebox Zen Xtra MP3 Player

7 Answers

Creative Nomad Zen Xtra 30 GB

My player was working and suddenly stopped. I rebooted the player and it gave me 4 options; 1. Clean Up 2. Format All 3. Reload OS 4. Reboot.

I have tried all 4 and nothing works...it says harddisk problem.

Posted by lillith899 on

  • 2 more comments 
  • Anonymous Nov 19, 2007




    it wont let me go back to my music


  • Anonymous Nov 25, 2007


    1. was working ok suddenly stopped now all i get is start up screen and then eax screen which stays on constant

  • vortega61 Jun 19, 2008

    My player was working and suddenly stopped. I rebooted the player and it gave me 4 options; 1. Clean Up 2. Format All 3. Reload OS 4. Reboot.

  • Anonymous Jun 19, 2008

    says 1.clean up 2.format 3. reload os 4.reboot nothing works says hard disk error

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7 Answers

Anonymous

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Holy **** suggestion 4 worked. Top right side near the menu button - a little whack with the middle finger knuckle, and you can actually hear the hard drive spin up. I still like this player - 30GB for heaven's sake !!! and any iPod that comes into this house goes to my kids anyway. Might be time to make a backup of all the music though....

Posted on Feb 22, 2010

  • thioshp Sep 15, 2010

    ******* it!! i thought hitting it would mess it up furtther but to my great shock, IT BOOTED IMMEDIATELY!!
    THANKS GUYS 4 THAT INGENIOUS SOLUTION!!

  • yenomastol Nov 06, 2010

    WOW! Knocking it really worked for me...........but I gave it a good knock on the upper left hand corner(after trying the right habd corner and not getting it to work) and the hard drive started spinning and viola! the player is back in business. Backup time right away!

    FABULOUS TIP!!!

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Anonymous

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My player was working and suddenly stopped. I rebooted the player and it gave me 4 options; 1. Clean Up 2. Format All 3. Reload OS 4. Reboot.
I tried solution 4 and it worked . So relieved as I have a lot of music on it !
Thank you so much !

Posted on Feb 28, 2010

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Anonymous

I found this on a site and it worked for me, hit it ******* the right side as you boot it up, its sounds funny but it worked for me and a lot of other people

Posted on Oct 05, 2008

  • cravicha Aug 20, 2011

    Surprise!. It worked for me too. Thanks a bunch.

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crisbrey13

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Oh my gosh it really worked. Hitting it on the right side!

Posted on Jan 09, 2012

Anonymous

Put Reload OS. If it fails then you know you have to change the hard drive.

Posted on Jun 20, 2008

Anonymous

How do i fix it then

Posted on Mar 14, 2008

Anonymous

There is a problem with the dirve or the firmware

Posted on Nov 18, 2007

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1 Answer

My CREATIVE ZEN Micro doesn't play any media after i accidentally dropped it. Is there hope?


1. Ensure that the player is turned off

2. Remove the battery.

3. Move and hold the Power button to the Power On position and re-insert

the battery to the Zen Micro. Hold the Power button until the rescue

mode appears.

4. After 2-3 seconds the rescue menu will be displayed.

At this point the battery can safely be replaced and maintenance options

performed.

5. Four options will be displayed on the LCD screen:

? Clean Up - (To rearrange your stored data)

? Format All - (To format and remove all data)

? Reload Firmware - (Reloads your player's operating system - Do not

choose this option unless you have downloaded a firmware update from the

Creative website)

? Reboot - (Restarts your Player)

6. Select the Clean Up and then the Reboot option.

Now, please try turning off the player.

Jun 07, 2010 | Creative Labs Zen Micro MP3 Player

1 Answer

Mad at my nomad


It appears that my Creative Nomad Jukebox is stuck in the Rescue mode. It displays the four options suchn as. 1.Clean up 2. Format all 3. REload OS 4. Reboot

It is not recognised on the computer either.

Steve

Dec 12, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

MP3


Try all 4, one at a time until you get the one that works.

Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer).

If it didn't work out follow these steps:

1. Uninstall Creative Media Source and all related software.
2. Install the driver. In the installation CD the driver is usually in \Drivers\English
3. Turn on the Nomad an connect it to the PC.
4. Install MediaSource(the program requires that you have the nomad connected while installing)
5. Install MediaSource plugin
6. Try transferring files.

If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp.

Good luck!

Jun 19, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Creative zen 60gb


The hard drive here is shot. You will need to buy a replacement hard drive.

May 30, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Recovery Screen, take 2.


If your Zen is not responding or in a "reboot loop" the following information from creative explains how to access the players recovery mode
Hope this helps, and good luck.

Zen V Plus and Zen V

1.

Detach your player from the PC if it is connected, and turn off the player.

If the player stops responding, you can reset the player. To reset the player, gently

insert a thin object into the Reset hole located below the power switch.

2. Press and hold the Play button while powering on your player.

3. When the player displays the Creative logo, release the Play button.



It will display the following options:

Clean Up


Scans the player and removes invalid links from its music library.

Does not affect music files themselves.
Format (All)

Caution! Erases all content!

Save a copy of your player's content before formatting.
Reload OS/ Firmware

Caution! Erases your player's firmware.

DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install.
Reboot Reboots the device.

you might want to verify that your new player has the latest firmware available, as this might address the unresponsive-button issue you're having. Firmware updates are surprisingly easy - you just download the firmware file from Creative's website, plug in your player, and double-click the downloaded file. It's that easy.

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3 Answers

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Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

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1 Answer

Problems with turning on


Sounds like it may be the index in your Music Library. Try going into Recovery Mode the routine way; remove battery(are they charged and good?), hold power switch to ON, replace battery, release power switch when the Recovery Mode screen appears on the screen. Run Option 1 CleanUP, after it completes run Option 4 Restart/Reboot. You will get a Rebuilding Library screen when it reboots, that's normal, then it should go back to your startup screen. Good luck and let us know what happened

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