I turned on my 1352 today and this is what is displayed during the self test. The cart is the Original. Any idea how to fix?
This error means the incorrect toner is installed. Most toners for similar printers will fit, but they have a chip on them to make it so it only works with certain models. Please make sure this is the right toner for the model printer. If it is and you still receive the error, you should try to return it to the place you purchased it from, as it is defective.
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I've been using compatable cartridges in my IBM 1352, when I went to use original IBM cartridges, 32 unsupported print cartridge was displayed immediately after closing the front cover. I've replaced the prongs that contact the chip on the cartridgte and I've tried four new IBM cartridges and none of them work. My venders are unable to figure it out and I even had a local tech come in and he was unable to figure it out either.
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