Keyboard and mouse not working

try a different set of new batteries.

so the wireless mouse/keyboard is a non stable set, so you must send to repair. try a wired set is problem free. if you like wireless try microsoft is better, you see.

1. Check the user manual and verify the supported Operating System (OS) of the wireless keyboard and mouse. The OS of your computer might not be supported.

2. Try connecting the USB donggle in to a known working USB port on your computer. Reboot the computer if the USB donggle is not recognized. It should be detected and the computer should install the necessary USB driver for the donggle.

3. Try to connect the USB donggle in a different computer to make sure that the Logitech wireless keyboard and mouse is working correctly. If the problem is isolated in your computer only, you may need to contact the reseller of your computer and ask them to check if the USB Legacy Support on your computer is enabled. USB Legacy Support should be enabled in your computer so that it could recognize most USB devices.

Thank you and good luck!

I would have suggested opening up your old mouse and cleaning the right click button first.

Generally, wireless devices have a connect button that finds the frequencies of the devices. On the receiver press this button, then press the button on the bottom of your new mouse. the receivers lights will stop flashing once connected.

Thanks! I fixed the problem by installing a USB mouse and using fn+f9. That unlocked the mouse so I could use the pointer leaving just the keyboard problem. I then tried reconnecting the wireless keyboard (by using the button on the receiver and under the keyboard) Hey Presto!!

1.?Open the Start?Menu and click Devices?and?Printers . The Devices And Printers panel opens, in which you can access all the external devices connected to your computer, including your printer .

Windows 10 - Control Panel - Keyboard - Settings

now mouse is open & clean by isoprpile & check battery conector after check now mouse its working.

Normal 0 Make sure the batteries are installed and are good.

Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

If you have wireless keyboard mouse try standard ones and see if they work you may get it off power mode

make sure that you put the keyboard and mouse back in the same usb ports you took them out of and it will work, but if in different usb ports than before you will have to install the drivers again.