Error c3102 - Office Equipment & Supplies

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1. Turn OFF the main power switch.
2.Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the T reset appears
3.Touch [Trouble Reset].
4.Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, wait 10 seconds and fire the machine back up, this should reset the service code and with any luck the machine will run!

Solution ID TAUS0800276EN* Solution Usage 1
Description
C-3102 (C3102).
Solution
CAUSE: Fusing roller failure to turn due to a broken Fuser Rotation Sensor Holder.
SOLUTION: Replace Broken Fuser Rotation Sensor Holder (p/n A00J 7323 01).

c3102 for Fuser Unit abnormality.
Check Fixing Unit and its Gears , also the drive gear on body.
Reset by Switch On Holding Utility/counter Button for 10 seconds.

Touch TROUBLSHOOT and restart by Power off and on

What is the model number?

After replacing the fuser did you reset the machine?????

(2) Procedure
1. Turn OFF the main power switch. Inside front cover
2. Turn main power switch ON while pressing the Reset key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

Fuser could have been good just need a reset.

Continuing to reset without a technician looking at and or replacing it, the fuser can catch on fire and that would ruin a perfectly good day.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Fusing roller failure to turn remove the fuser unit check orange rollers bad replace the fuser unit

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

problem with Fusing release home sensor and or fuser motor. Fuser is the Hot Part of the machine

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

The Fuser is not turning... follow these steps
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key. Keep holding it till the T reset appears
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, wait 10 seconds and turn the machine back on, this should reset the service code and with any luck the machine will run!



I’m happy to help further over the phone at https://www.6ya.com/expert/ron_9356d26241d4cbf7

If the code comes back do not reset, you are messing with the Fuser the Hot part. Continuing to reset without a technician looking at and or replacing it, the fuser can catch on fire and that would ruin a perfectly good day.
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after
and check if the machine starts correctly.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

C 3102 - Communication sistem setting error.To reset :
Turn OFF the copier,keep pressed Utility/Function key and turn ON.Keep pressed the Utility key when Trouble reset message apaire on screen.Touch the message,turn OFF ,wait 1 minutes and turn ON.
If the code persist remove the fusing unit and under fuser unit in right side upper is located 2 sensors under plastic knob.Clean the 2 sensors.