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i have the same problem. and took the battery out then back in. it didnt work. so idk how to help you with that maybe taking out the battery and keeping it off the charge for a day will work.
So you take out the battery then put it back. Then you press the power-on button and it powers up. After that .... nada. You cant gert it to do anything? What happens if you call the cell phone? Does it ring? Can you answer it?
If the answers are that you cannot get it to do anything - even answer calls then the firmware is corrupted. You will need to bring it back to the store to have it fixed.
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