1) Check the filler tube which allows water to enter the dispenser through the back wall of the freezer. This tube may be frozen inside. You can pull the tube out gently and clear it.
2) The inlet valve may be faulty/blocked. Where the water connects to the water valves behind the fridge, try to swap the plugs around from the one valve to the other. They should be colour coded. Then try dispensing water. If water runs into the ice-maker then the ice maker valve is faulty/blocked.
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