Question about HP Deskjet 3510 e-All-in-One Printer

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Why do I keep getting a false clear paper jam?

Model 3512. I've opened up the back side and inspected the inside with a flashlight, but could not find anything?

Posted by Jeannie Rodriguez on

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richie46

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Software glitch? Try disconnecting printer while it is turned on. Then press and hold the power button for about 30 seconds. Then replug printer and turn on. Any difference?

If not, you have either something in there clogging up the mechanism or you have a bad sensor giving erroneous info.

Posted on Sep 25, 2015

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Disconnect everything from the tv.
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Could be a sock or something between the 2 drums that moves over the outlet hole from the drum when upright and trying to drain but moves away when machine is on its side. Get a flashlight and look through the holes in the inner drum and you may find the culprit.
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Dead Canon Printer MX310


Reset the printer by turning it off, then turn it back on.

if this doesn't solve the problem theres probably a paper jam, even a very small part of paper can cause the jam or it can be caused by pretty much anything thats not supposed to get inside the printer.

here are my instructions for clearing paper jams:

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it byholding it with both hands and pulling firmly. The goal is to keep thepaper from tearing. If several pieces are jammed together, try pullingout the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Dothis step especially if the jam message comes up repeatedly without anyobvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner orink cartridge and paper trays, close any doors you opened and turn theprinter back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Loada piece of thick paper, for example photo paper and press the resumebutton (may be diffrent button on diffrent models) a few times to theprinter picks up the paper and puts it through the machine.



Here is what canon suggest:

Remove the paper following the procedure below.
(1) Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot, whichever is easier.

If the paper tears and a piece remainsinside the machine, turn the machine off, open the Scanning Unit(Printer Cover) and remove it.


Be careful not to touch the components inside the machine.

After removing all paper, close the Scanning Unit (Printer Cover), and turn it back on.

bullet_s.gif If you cannot pull the paper out, turn the machine off and turn it back on. The paper will be ejected automatically.

(2) Reload the paper in the machine, and press the OK button on the machine.
If you turned off the machine in step (1), all print jobs in queue are canceled. Reprint if necessary

Also, have a look at what other people have said/ done with the same problem:
http://www.fixya.com/support/t159885-error_code_6000

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When we start our washer water runs out the detergent tray


I had the same problem about a week ago and found a sock had made it into the drainage area (between the drum and the rubber liner inside the door).  Just peel back the liner near the inside edge and inspect the area with a flashlight to see if anything is there.

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1 Answer

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Turn off the Printer, remove the paper tray in front, remove the toner and cover the toner with paper so light doesn't rain down on it! Take a flashlight and look inside to see if there is anything loose paper in the rollers or stuck inside. also look in the toner area too. Remove the rear cover also to inspect for objects. If all looks good then, unplug any cables going to the PC side. Wait 30 seconds. Then insert the paper tray first, the add paper to it. Insert back the toner Plugin back the power and then cables. Also Reboot the PC connected to it.

Now once the PC is back up and running turn on the printer. If you never done so update the drivers for the until form www.hp.com.

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