Problem W/G.E.tv; Xfinity remote. Will not work. Cannot change channels or volume with the remote.

The LG AKB73615337 remote control is designed specifically for LG TVs and may not be compatible with the Xfinity Flex box. However, you can try the following steps to see if it works:

1. Ensure compatibility: Confirm that the LG remote control is compatible with the Xfinity Flex box by checking the list of supported devices in the remote control's user manual or by contacting LG customer support.
2. Power on the Flex box: Make sure your Xfinity Flex box is powered on and connected to your TV.
3. Activate pairing mode: Put the LG remote control into pairing mode by simultaneously pressing and holding the "Back" and "Home" buttons for a few seconds until the LED light on the remote starts blinking.
4. Follow the Xfinity Flex box pairing instructions: Refer to the Xfinity Flex box's user manual or contact Xfinity customer support to find the specific instructions for pairing a remote control. This process may involve entering a pairing code or following a series of steps on the TV screen.
5. Test the remote control: Once the pairing process is complete, test the LG remote control to see if it works with the Xfinity Flex box. Try navigating the menu, changing channels, adjusting volume, and performing other functions to ensure proper functionality.

If the LG remote control does not work with the Xfinity Flex box or if the pairing process is unsuccessful, it is recommended to use the original remote control that came with the Flex box or consider purchasing a universal remote control that is compatible with the Xfinity Flex box. Universal remote controls are designed to work with multiple devices and usually come with instructions for programming them to work with specific devices.
Remember to consult the user manuals of both the LG remote control and the Xfinity Flex box for specific instructions and contact customer support if you encounter any difficulties during the pairing process.

press it hard and try to vibrate the button sometimes it makes bad contact or random connection. Also try different remote or ask you cable provide for replacement.

Your XFINITY remote can be paired with XFINITY X1 TV boxes, allowing you to control the TV box even when it is placed out of sight, such as in an entertainment center or in another room (up to 50 feet away). XFINITY remotes can be identified by the model number on the back panel or within the battery compartment of the remote.

Note: Once your remote is successfully paired with a TV box, it will not control any other TV box until paired with the other TV box. XFINITY remotes can only be paired with one TV box at a time.
To Pair an XFINITY Remote Note: These instructions apply to XR2, XR5 and XR11 model remotes only.Make sure the remote batteries are installed and your TV and TV box are powered on.Set the TV input to the input connected to the TV box.Press the Setup button on your remote until the LED at the top changes from red to green.Press the xfinity button on the remote. The LED will begin flashing green. (Note: When pairing an XR2 or XR5 remote to a DTA, you may need to press the xfinity button up to five times).Follow the instructions by entering the three-digit, on-screen pairing code.
Once the on-screen pairing code is correctly entered, your remote is paired with the TV box. Note: If you do not see on-screen pairing instructions after pressing the xfinity button in step four, press the xfinity button again. You may need to press the xfinity button multiple times if there is more than one TV box in range.
NOTE THE BELOW CODES ARE FOR THE SAMSUNG SMART TV's ONLY
Type in the 4-digit or 5-digit code listed below using the number buttons. Additional codes may be found in the remote manual.
Most likely code
10812
Others to try
11632, 10702, 10060, 11959, 10766, 11903, 11060, 10587, 10329, 10482, 10650, 10814, 10032, 10178, 10030, 10019, 11575, 11597, 10427, 10408, 10217, 10056, 11581 for more info on what device you are trying to pair it with the codes are available here > https://www.xfinity.com/support/remotes/ Just select the Remote and the device and continue and the page will display the most common codes for that Device you are trying to pair it with.

Those have to be programmed for the television. https://customer.xfinity.com/remotes/

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