Brew unit won't go back into machine N symble is lined up correctly but the cog inside machine doesn't line up

It sounds like the brew unit might need to be serviced or replaced. The funnel not lining up properly could indicate a problem with the alignment mechanism or the gears that control the movement of the brew unit. You can try cleaning the inside of the brew unit, checking for any obstructions or damaged parts, and reassembling it carefully to ensure everything is properly aligned. If that doesn't work, it's best to contact a professional for assistance. Saeco authorized service centers or repair shops should be able to diagnose and fix the issue.

If you've had the back off it may be this.....there are two grey plastic prongs sticking out of the back of the casing, when you've put it back on they haven't gone into the two lugs that are on the back of the cog, this affects the two cogs lining up.you may have to pull the cog up a little to line them up when you put the back on, the cogs should line up again as long as the prongs have gone into the lugs. Hope this this helps.

Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now replace the tray and insert the brew group. If it still won't go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Hi
First open the door and check the cog in the back with the big teeth. There are 2 wide teeth and they should be at 10:00 and 12:00. If not, insert the drip tray and dredge drawer into the machine and turn it on. When everything stops, open the door and check the teeth again. If they are in the correct place go to the next step. If not you have a broken brew drive and it will need to be serviced.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it is centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. Open the door and remove the tray, now insert the brew group and replace the tray, and test.

Hi
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. If you have you key you can insert it in the front of the brew unit. There is a round hold in the center below the "Push", and twist it clockwise until it stops and the 2 marks are lined up. If you don't have your key you can do this. Push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Press the "Push" lever until you hear a click and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted, and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now insert the brew group, and replace the tray. If it still won't go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Remove the dredge drawer. Open the door. On the left side of the brewing unit, and towards the back of the brew group, there is a single screw. Remove the screw. Grab the handle and pull carefully, but firmly with a quick ****. The brew group should come out. There is a piece that remains in the machine. Slide that piece down and to the right and it will come off. Insert the piece into the hole on the backside of the brew group with the clip up. Tighten the screw and move brew group back into position.
To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. Now you can push the puck slide on the left side down and to the center. (You can insert your key into the hole in the front and twist the key to return the brew unit to the center. Line up the 2 diamonds and it centered) If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit,(it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Push the press button and you are now ready to reinsert the brew group in to the machine. First you must close the door and turn on the machine without having the brew group in, but you must have your drip tray and dredge drawer in. Turn the machine on. You will hear the motor turn on and when it stops completely, open the door and remove the tray, now insert the brew group and replace the tray.

Hi If you remove the brew unit and put everything back with out it the brew unit. Turn th machine on and see if it will cycle? Open the door and look in the back where the brew unit was. There is a cog in the back with teeth. There are 2 large teeth, and they should be at the 10 and 12:00 position roughly. If they are anywhere else you have a broken drive and need to get the gears replaced. If they are in the correct position check the front of the brew unit where the circles are. There are 2 diamonds and they should be pointing at each other. if they are not you need to bring them together with the key tool. Insert it into the center of the circles and turn until they line up, then put back into the machine, and see if it will work. If it still doesn't you have a bad board.

Hi

You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. If you have you key you can insert it in the front of the brew unit. There is a round hold in the center below the “Push”, and twist it clockwise until it stops and the 2 marks are lined up. If you don’t have your key you can do this. Push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Press the “Push” lever until you hear a click and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted, and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now insert the brew group, and replace the tray. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Hi
Its on the left inside of the brew unit. There is a hole on the left side of the brw unit. That hole is to access the screw in the normal position but now it has mover. You will have to go in from the side. Its a #1 Phillips screw. You will need a 6" screw driver.
Here are the directions you will need.
You must make sure that the brew unit is ready to reinsert into the machine. To return the brew group to the centered position, you first need to drop the funnel. To do this, look on the opposite side of the brew group from the handle. At the top you will see an object that looks like a sharks fin. If you follow this piece down you will see 2 horizontal bars on the brew group body. Push your finger between these 2 bars and the funnel will drop. If you have you key you can insert it in the front of the brew unit. There is a round hold in the center below the “Push”, and twist it clockwise until it stops and the 2 marks are lined up. If you don’t have your key you can do this. Push the puck slide on the left side down and to the center. If you look down through the funnel you should see a piston. This should be centered in the funnel. If not, locate the slide on the left side of the brew unit, (it should be hanging down, a flat rectangular piece attached to the cylinder) and push the slide to the right until it does. Press the “Push” lever until you hear a click and you are now ready to reinsert the brew group in to the machine. First you must close the door with the drip tray and dredge drawer inserted, and turn on the machine without having the brew group in. You will hear the motor turn on and when it stops completely, open the door and remove the tray, and dredge drawer, now insert the brew group, and replace the tray. If it still won’t go in check the cog in the back of the machine. There are 2 wide teeth that should be at the 10:00 and 12:00 position. If they are at a different position you have a broken drive gear.

Turn on the machine so that the cog at the back will cycle back to the original position. Supposedly to cycle back to the original position. See if this works.