Http://onyxweb.mykonicaminolta.com/OneStopProductSupport?appMode=Public
try this Self Help Product Support Konica Minolta Business Solutions Inc
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f
You can try the following methods
Method 1:
Put the computer in 'Clean boot' and check the status.
http://support.microsoft.com/kb/929135
Note: When the troubleshooting is over do not forget to reset the computer to normal startup. Follow step 7 in the above article.
Method 2:
You can try to open the program in compatibility mode and check the status.
Make older programs run in this version of Windows
http://windows.microsoft.com/en-US/windows7/Make-older-programs-run-in-this-version-of-Windows
Open the program as an Administrator
Right click on the file and click on the 'Run as Administrator'
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Hi Jamie B, I want to help you with your question, but I need more information from you. Can you please add details in the comment box? Is this printer networked or USB?
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