- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If the charger is unplugged and the freewheel levers are in drive position. The joystick should not have any flash lights on it, this indicates a flash code that needs to be addressed. If the lights are rippling up and down it could be locked out. some joysticks can be reset by pushing the horn button twice after turning it on within 10 sec.some are reset by pushing joystick forward until it beeps then back til it beeps this done right after startup also. otherwise there maybe something more serious going on with the chair. Strege Mobility
make sure the charger is disconnected from the chair. turn the power on, then push the horn button twice in row, within ten seconds of starting the Joystick. This will reset the lockout. Push on the chair to see if both motors are in the parked position, if one side moves then that side is not locked. both sides need to be locked in order for the chair to run. Strege Mobility
Sounds like a locked out condition. turn on joystick within 10 sec push the horn button twice. the flashing should stop. also make sure the charger is unplugged from the chair and the free wheel levers are in the drive position. Strege Mobility
When you say the power cable I hope you mean the cable that comes from the main control module under the chair. I want to make sure you are not talking about the AC power cable that plugs from the chair to a wall outlet. So if we are on the same page about the cable is the one going from the joystick to the main control module under the chair and all you do is plug it in and the green speed lights start to blink this would indicate the joystick is bad.
Could be the charger or the charger port. Do you have the offboard charger that plugs into the joystick or an onboard charger? I would suggest trying to find an offboard charger from a friend or your provider that you can borrow and plug it into the charger port under the front of the joystick to see if it will charge the batteries. the meter will not work if you use an offboard charger the lights on the charger will turn green when it is fully charged. when the charger is plugged into the joystick and you turn on the chair the lights should scroll indicating you have the charger inhibit function working and hopefully the chair is charging. If you can charge the chair with the offboard charger then look into buying one and using it instead of trying to get the onboard charger working Hope this helps
sounds like a charger inhibit problem. Whenever you charge your chair the charger inhibit shuts down the chair so it can't be moved while charging. If you are getting this then that function is not working. Lets try this if you know of someone who has a chair or scooter with an off-board charger see if you can borrow it. Plug the off-board charger into the charger port located under the front of the joystick (don't have the on-board charger plugged in) and then turn the charger on. turn the chair's power on and you hopefully will see the lights blinking again indicating a charger plugged in (charger inhibit) the lights on the charger should be red and yellow (yellow turning green when fully charged) If you still get the problem with the off-board charger then your problem is in the controller or power module and this requires a new one. If Medicare paid for your chair you can call Repair Xpress @ 1-877-81-3733 or Roadrunner Mobility @ 1-800-467-2668 to have them fix it for you and bill Medicare for most of the repair costs. Hope this helps you
you have either bad batteries or a bad charger or the charger might have come unplugged at the controller or power module. When you have the charger plugged in and you turn on the joystick the lights on the joystick should ripple to indicate the charger is plugged in. If you don't see this ripple then either the charger is bad or disconnected. Trace the charger cable from the rear of the chair (you have to remove the seat and shroud to do this) to the front module and make sure that the cable is plugged in. Hope this helps
Joy When you plug in the charger the lights on the joystick will scroll because of something called charger inhibit which disables the joystick when charging It is a safety feature. Now when you disconnect the charger turn off the chair and then turn it back on you should then get all the battery lights indicating the charge level If fully charged all the lights will be lit. If after you unplug the charger and you still get the scrolling lights then you have a problem with the charger inhibit function in the joystick and it will have to be replaced. Hope this helps you
The chair will not move if the charger is plugged in. The flashes are normal with the charger plugged into the chair. The lights on the charger mean that the batteries have been fully charged. Red and yellow lights mean charging. After you unplug the charger from the chair (if off-baord charger, turn charger off or unplug from the wall) then unplug from joystick. after plug is removed from joystick press the on button and all the battery lights should be lit and when you move the joystick forward you will hear the electric bake release and the chair should move forward etc Hope this helps