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Em Annett Posted on Sep 18, 2015

Pen stopped working except inside Photoshop.

I was using Photoshop C6 with no problems, then started using a newer version (CC). At first all was well, then suddenly the MousePen STOPPED working anyplace EXCEPT when in either version of Photoshop. Any help is greatly appreciated!

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 06, 2008

SOURCE: PenSketch 9x12 hangs in Photoshop CS2 (mac)

I had the same problem on Tiger , but not anymore. The tablet does not work on 10.5.1 Leopard at all!

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Anonymous

  • 3 Answers
  • Posted on Jan 24, 2009

SOURCE: pen doesn't work

ok i had the same problem BUT i opened the mouse pen control panel and under info i unchecked the "support tablet PC feature" and to my amazement it worked. hope it works for you :)

truekleen1

Preacher

  • 46 Answers
  • Posted on Jun 14, 2009

SOURCE: I have the MousePen 8x6 but I lost the pen

You can buy it for $20.00 right off the genius site here. For $25.00 they also have an extra pen with holder.

SpectrumDigi

  • 75 Answers
  • Posted on Jul 16, 2009

SOURCE: Photoshop not recognizing pen pressure in CS4

check that all connections from the drawing tablet into the pc are secure

Anonymous

  • 1 Answer
  • Posted on Oct 22, 2009

SOURCE: Pen works but quits working randomly in Photoshop CS4

Hi, I had the same problem with Photoshop CS4. I'm now on the previous version (CS3) and it works fine, just be sure to donwload the last drivers on www.geniusnet.com.tw.

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Genius mousepen not working on Photoshop

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check that all connections from the drawing tablet into the pc are secure
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This has happened to me before, and I don't know any surefire way to fix it, but this usually helps--

First, try closing down photoshop and reopening it. Then the pressure should work.
If that doesn't work, do it over again but when you start drawing, try doing so on a new file. If it's STILL not working, my last suggestion is restarting the computer and trying again. I can usually get it working, but I'm not sure how exactly it happens XD;
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i'm assuming you clicked on shape dynamics...

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Before you start Photoshop press and hold the shift key and wait until photoshop has loaded.
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My Genius Gpen 4500 has shown no Pressure recognition on Photoshop, Painter and the wizard.

Hello. I'm not quite sure if this will be useful for you, but i'll tell you what happened to me. I bought the very same model but without the mouse, the G-pen450. When I just bought it, I just intalled the driver from the CD, and both the painter X and photoshop cs1 trials included. I had no problem when I was drawing in photosho cs1, but when I uninstalled it and and installed photoshop cs2, I was still able to draw with the pen, but it had no pressure sensibility, no matter how hard did I press the pen against the table or how many times i enabled or disabled the pressure settings in both photoshop and the tablet driver.

what i did was downloading the new driver (the 2.0 version) for the g-pen450 from the genius page, and simply installed it ... and it didn't work, worse; now even the pen suite didn't recongize the pressure control, so, what I did was to uninstall the WHOLE software included with the table along with the driver, and then I reinstalled the new version (2.0). After I installed it, the instaling program asked me to restart the computer, so I did it. Then, after the computer was done restarting, I connected the tablet to a USB port, and then the computer recognized it, actually it told me that it recognized the tablet, two HID compatible dispossitives, and a HID compatible mouse pen. It opened that window that appears everytime you connect new hardware to the computer, and it proceeded to "install" all the drivers needed for the dispossitives.

After the computer finished installing, it asked again to restart the PC, soooo I restarted it again, when it was done, I connected the tablet once again, and this time it displayed that "your new hardware is installed and ready to use" balloon on the bottom right corner of the screen. So I tried opening photoshop CS2 again and drawing with the tablet, and this time it did work perfectly.

I think it's matter of uninstalling the old driver, and the bundle software (annotate all, pen commander, pen mail, pen signer, etc. ) and then instaling the 2.0 version of the driver.
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Pressure sensitivity problem in Photoshop CS3

OK, I found the problem -- if you open photoshop with the mouse (whether it be through the quicklaunch bar, start menu, or desktop icon), the pressure sensitivity doesn't work. If you open it with the stylus or function button (I have a function button mapped for photoshop now because of this, since there's no icon on my tablet's display with how I have my display set up) the pressure sensitivity works fine.

A quick KIND of fix, but until Adobe actually does something about it, this is probably the easiest way to do it.
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