It wash and do all the stages but the spinning was't as dry as it should.

Your belt is slipping. Time for a new one to cut down on slippage and maximize power. Go here for replacement Search Over 2 1 Million Appliance Parts

Possible that the belt is slipping and also there is some issue with the agitator as the gaps within seems to bring up the dirt or grease mix to the clothes.
So it is important to remove the panel and check the play on the belt, replace if the play is high and check if the agitator bearings are worn out. If so the agitator assembly must be taken out and checked.

Timmer may be bad. Bad contacts on timmer for spin mode. Check to see if timmer goes though cycle to end. Also check lid switch.

possibly the clutch is slipping, i've heard you can take a #10 washer and put it in one end of your clutch spring caps and that would tighten it up

I'm afraid it is a faulty timer control board problem, the only solution is to replace the control unit, an expensive repair, at 10 years old, I personally think you would be better off replacing the washer.

you have a worn motor coupler
you can order a new one at sears
and its a ver y easy repair

Sounds like spin drive belt has either come of or is broken...unplug take back of machine off ,its not difficult to do then you can seeif belt still on or not its not an uncommon occurence

It's not worth fixing if it's 10 years old or more, better off replacing it with a newer machine which will be much more efficient!

The belt is gone and or snapped off or the transmission is shot! And it's not worth replacing an old transmission.
If it's 10 years old or more buy a new one
and save your money ,fixing it is a waste!
Not worth the money to fix!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Try You should call service.:
A&E Factory Service
1-800-905-9505
Nation wide / 7days/24 hours
Good work

Please give me a "Solution Solved Rating", in this site!
Thank You
Neil

Dear friend,
ngfam at you service!

The Neptune was discontinued for 98 design defects!!!!!!!!

You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
BUY SPEED QUEEN NEXT TIME AND HAVE IT FOR 25 YEARS! THAT'S WHAT I HAVE!
Happy to assist you,
PS. PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF!

Hello quarta,
Happy to be of assistance,


You said, Once the washer fills with water it won't go to the next stage of washing. It spin and release the water BUT just won't wash clothes What could be the problem the switch?

Yes, You have a bad switch or electronic problem that needs hands on service!

How old is the appliance?
If the appliance is 10 years old or more you may not be advisable to put good money into bad! New appliances are so much more efficient today that they can save you a lot of money in energy!!!!
You need a hands on tech for this repair!


You will be fine
Bless You huuum
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OFF