Question about Aastra PowerTouch 390 Analog Phone A1258-7102-06-01

1 Answer

Message light does not come on when we have new messages.Any way to fix problem or need a new phone

Posted by Anonymous on

Ad

1 Answer

richie46

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Master
  • 12,962 Answers

Does it still take messages? If it does, who needs a light? All you do is hit the playback button when you get home and listen up.

Fixing too expensive and simply not worth it.

Posted on Sep 07, 2015

Testimonial: "Thanks I appreciate the help.It does take messages and will eventually buy a new phone."

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Samsung iDCS 18D - no message indicator light when there are new voicemails. How do I fix this?


I would suggest the power supply in your phone system needs replacing as it is making the phone system do things it shouldnt

Mar 05, 2015 | Samsung Falcon iDCS 18D Display Phone with...

1 Answer

Panasonic kx-tg6441 no message light


Please ensure the VM Tone Detection feature is turned on by pressing the [MENU] button, then [#], 3, 3, 2, choose "On" and then press the [SAVE] button.

Mar 04, 2014 | Panasonic KX TG6441 Phone

1 Answer

We had a phone where the message light wasnt coming on. I found the fix but now the light is on when a message is left but where I did the fix when you pick up that phone (with prob) receiver then hit the...


Here's the free, don't look in the manual, free answer. You didn't fix anything, you set a message waiting from another phone. Either answer the other phone when you press the MESSAGE button, or dial 700 plus your extension to clear all MW lights. When you first press message, without picking up the handset, look at the display. It will tell you who, or what, left the message.

I don't know why you're using 167 as it's the 3rd set of VM ports, but the VM system needs to send out the MW indications. You can tell the system in 990 to let the VM or the phone system to cancel the MW light.

Carl

Aug 29, 2011 | Panasonic KX-T7433B Corded Phone

1 Answer

Voice Mail light on, but my Voice Mail box is empty


try a Feature # 6 5

This is to shut off the Message Waiting.

Jun 26, 2009 | NorStar T7316E Corded Phone

1 Answer

Message light doesn't come on


how do u know have new message?
u may have a try to send a ,essage by key in the extention number followed by "7"or press message key at the key pad.
RED indicator light will turn on, press the message button to retrive message.
if voioce message the default security code extention number+991# exp : 201997#foloew the instruction
to cancel message light key in #409

Nov 19, 2008 | Toshiba DKT-3220-SD Corded Phone

2 Answers

RCA 25414 message light... doesn't


I have 6 of these phones. No problem for a year or so, then one phone got the message light stuck on. Tried some online suggestions without success. Powering down etc. failed to fix it so I stuck a piece of tape over the led.

A couple of weeks ago line 2 failed (externally) and ATT sent a tech out who repaired it and also cleaned up the line. When the line came back, all 6 phones had the message light stuck on!

Talked with the tech here and with the ATT support and nothing worked. Eventually the tech here left as it was not a line fault - but he said he would leave the problem open.

That evening a young ATT guy called. He tried a number of different settings and changes - he was really determined! He called Kentucky and Minnesota and part of the advice was "give up and don't call the customer back"!

Finally he found a configuration option in the central office switch (exchange) for the line called CWMI (Call Waiting Message Indicator). Apparently this option was originally active but was changed when the local trunk was upgraded to fibre over the last year or so.

Once he enabled this option (we have call waiting and caller ID on call waiting on this line), the message lights on all the phones turned off and have worked normally since (10 days), including the one that was "broken" for over a year!

I really credit the tech with persistance on the issue.

Hope this helps someone else out there.

Regards, Hugh

Jul 03, 2008 | RCA 25414RE3 Corded Phone

5 Answers

New Message Light won't stop flashing


Don't know about other models, but I just called RCA small business phone support (800-511-3180) to find out how to clear the message light indicator on my 25210 2-line cordless phone when it continues to blink but there is no message.

All you have to do is hold down the delete button for a few seconds and it will clear. Hope this helps someone else from going batty!

Jun 02, 2008 | RCA 25414RE3 Corded Phone

1 Answer

Voice mail issue


Here is what is suppose to happen. Once you leave a message at Rogers, they are to send your phone a "stutter dial tone" signal back to your phone. When you phone gets this signal, it is to light your messag light. So we need to figure out if Rogers is sending the signal, and if your light is working. So, leave yourself a message. Give Rogers a minute or two to send the signal. Pick up your phone to make a call. Do you hear a "stuttery" type dial tone? If not, it sounds as if the Rogers system is not providing the signal. Okay, if your light is not on, then lets test the light by taking the Rogers VM out of the equation. Go to your Panasonic answering machine menu, and turn it on, then turn the number of rings set to 1, and save that. Now call the phone. It should answer after a ring or two, and your call should never make it to Rogers AM. Leave a message and see if your Panasonic answering machine takes the message and lights the light. If it does not light the light even though your message was recorded and saved, then you may have a bad light. If it lights the light, go back into your menu and turn the machine off, and look for any settings regarding using the "telephone company voice mail" or review your message light settings, etc. Hope this helps

Jan 01, 2008 | Panasonic KX-TG5632 Phone

1 Answer

Message light continually lit


There are different reasons your message light may come on besides voice mail calls. The situation that started the message light needs to be completed before it will go out. I cannot be sure on your particular phone but quite often when I see this problem on other business phone systems it is because someone on another phone in the system tried to intercom and there was no answer setting off the message waiting indicator. (This may require other buttons to be pressed by the caller making it a rare occurrence) If so, you may have to press the message button to return the intercom call. The trick is the other phone needs to be answered as well or the system will not shut off the MSG light. Are there any unusual messages, icons, etc.. on the LCD? If this is not the case, you MAY be able to force the light off by leaving yourself another message and then retrieving the message.

Jul 10, 2007 | Avaya 2410 Corded Phone

Not finding what you are looking for?
Aastra PowerTouch 390 Analog Phone A1258-7102-06-01 Logo

850 people viewed this question

Ask a Question

Usually answered in minutes!

Top Aastra Health & Beauty Experts

ray gallant

Level 3 Expert

70776 Answers

Bill Boyd

Level 3 Expert

53816 Answers

Andrew Taylor
Andrew Taylor

Level 3 Expert

34933 Answers

Are you an Aastra Health and Beauty Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...