- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I can't give the exact solution for this printer, however, I use the Epson POS thermal printer and here was our solution. In Windows 7 go to Devices and Printers. Click on Printer Properties. Then see if you see a tab that says Document Settings. Under that setting click on Paper Source. You should now see several options; I have mine set on Document(Feed, No Cut). There are other options but we prefer to tear ours off. You can chose Document(Feed, Cut) and it should advance then cut the paper for you.
When the last label printed is still under the printhead, that means the printer is in "rewind mode". There should be an option for "tear off" mode in the printer driver. This is the mode that pushes the last label printed out to the tear bar. The printer will then "backfeed" when printing the next label. Peel off mode is used if you want to print a label and have it "peeled" off the liner so that you can just pick up the label off the liner and apply it. That takes the rewind option to be installed.
Watch out though, if you are using a label software package, there might be a setting in the label format setup for "tear off" which usually overrides the settings in the printer.
Make sure you inserting the paper not deep inside just insert and stop it when you feel any resistance .and try to print something. If it is print then well otherwise you have to show it service center.
start control panel printer and fax right click your printer, choose properties go tab by tab and look for print quality and then try something like this choose econo mode, or ink saving mode to start.
try to print in grayscale mode and use only the black ink cartridge.
that should be your new default, and you don~t have to change it from winthin other programs
''grabber'' roller out of work sometimes, you may try
1) there is a input paper sensor around roller, the roller out of runing if the sensor is not senitive enough or sensor switch dirty,
clean the sensor as you can find it,
2) Lighter-weight paper feeds and prints fine, which means this paper input sensor works ok, but you need to make sure they are same paper input sensor,.
3) the paper surface bright and the roller worn could be cause paper feed fail, you need clean the roller anyway. still not fixed, you need to adjust the roller pressure by increase the spring force.`
The printer is in line mode. Do the following to take it out of line mode: Turn printer power off. Hold the feed button while turning printer power on. When the light starts flashing, release the feed button. When the light starts flashing again, press and hold the feed button. When the light turns steady amber, release the feed button. When the light turns steady green, the mode is changed. Verify the mode by printing and inspecting a status report.
This requires good timing and may take several tries. You'll know it worked if no labels are reeled out after you're done.
An easy fix would be to try to clean the paper feed rollers in the paper pick up area with a gentle cleaner like soap and water or simple green. Do not use alcohol as this will break down the rubber over time. If this doesn't work, you may have drive problem and will need to refer to a professional to resolve.