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To warm , no airflow. No auto defrost operation. Most common cause termination t-state(MOUNTS ON FREEZER E-VAP) then.. control/defrost timer last heater. locate, check, replace and de-ice.
Make sure the water goes down the drain quickly. If the drain is a little clogged it may not be draining fast enough, letting it freeze before it drains. I use compressed air at a low psi to clear the drain from the freezer compartment. Does the refrig have an ice maker?? If the water is spilling over the fill tube behind the freezer panel it will also ice over the drain. Also sometimes drains just ice up for no apparent reason. I deice them and then they work fine. You can also take a piece of romex wire (the solid copper strand type) use the ground wire (bare copper) or strip the insulation off the black or white wires and loop the wire over the defrost heater and down into the drain hole. This will help any ice that builds up around the drain to melt in the defrost cycles. Let me know how it turns out.
try using a hairdryer directly on the switch, you know the two ducts that freeze up behind the back panel needs a duct heater or its gonna keep freezing up!!!!
do you notice alot of ice builup on the freezer back wall? if so you need to defrost it and more than likely replace the defrost terminator. make sure you remove the back panel and use boiling hot water to remove the ice( i normally use a coffee cup) part # 10442407 ONLY USE VIKING PARTS) others may tell you to use whirlpool or some other but DON'T
if the temperature of the freezer is above normal (0-5 degrees) the icemaker will not function properly -- you've probably got sealed system issues -- listen to see if the compressor is running -- if so, more than likely have either a leak or a restriction in the sealed system -- if less than 5 yrs old -- call the manufacturer, it might be covered.
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