The "ready" light is on but it does run when paper is inserted. There is no paper jam and I have unplugged the unit in the hope it would reset. What to do?

Hello,
Please check the entire length of the paper feed path from input to output for a small piece of paper that is stuck causing a "Paper Jam".
You are lucky that you can still print manually as this usually shuts a printer down until the jam is found and removed!
Good Luck!
Rich Lilja

the toner is not inserted properly and is not detected by the system .pls try to re insert the toner this time make sure that it is inserted properly and the motor winds it up then closer the cover and locks it.this will till the system that toner is loaded and is ready to print..

Try reset your printer by following this procedure to reset it,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

Or

. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until the Attention light turns on.
4. Release GO.
5. The device lights will begin cycling from front to rear. The cold-reset process will run until completion and the device will go to the ready state. This should fix the problem..

Hi,

Try reset your printer by following this procedure to reset it,

1. Without turning the unit off, unplug the power cord from the back of the product.
2. Press and hold # and 6 keys.
3. While holding those keys plug the power cord back in.
4. Wait until the screen goes blank before you release those keys.
5. Follow on printer screen instructions.

Or

. Turn the printer power off.
2. Press and hold GO.
3. Turn the printer power back on and continue to hold GO until the Attention light turns on.
4. Release GO.
5. The device lights will begin cycling from front to rear. The cold-reset process will run until completion and the device will go to the ready state. This should fix the problem.

Sometimes opening and closing the top or ink cartridge lid will reset the printer or unplugging the unit might do the same thing. If those don't work, you may want to try using the advance button to manually feed paper thru the unit. I hope this helps.

Try this:

Unplug the printer from the wall and wait for about 5 minutes before plugging back in. This may be sufficient to cause a "hard" reset of the unit (turning the unit off and back on from the front panel switch is a "soft" reset as the circuit boards still have power to them.)

If that does not work, unplug again and look closely in the printer's paper path. There may be a small shred of paper hung that is blocking a sensor unit.

There are actually some certain meaning on the red light and green light showing different information to user. The summaries are:
1) Green On, Red Off = Printer Ready.
2) Green Fast-Flashing, Red Fast-Flashing = Printer warm up.
3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
6) Green Off, Red Fast-Flashing = Paper Jam or waiting for jam reset.
7) Green Off, Red Slow-Flashing = Paper Empty or Paper tray is not inserted.
8) Green Off, Red Off = Printer power is off.
9) Green Very-Slow-Flashing, Red Off = Printer in sleep mode.
10) Green (any condition above), Red Slow-Flashing = Toner low or paper empty.

So what is your printer condition? Better know what is going on your printer so can solve the problem.

There are actually some certain meaning on the red light and green light showing different information to user. The summaries are:
1) Green On, Red Off = Printer Ready.
2) Green Fast-Flashing, Red Fast-Flashing = Printer warm up.
3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
6) Green Off, Red Fast-Flashing = Paper Jam or waiting for jam reset.
7) Green Off, Red Slow-Flashing = Paper Empty or Paper tray is not inserted.
8) Green Off, Red Off = Printer power is off.
9) Green Very-Slow-Flashing, Red Off = Printer in sleep mode.
10) Green (any condition above), Red Slow-Flashing = Toner low or paper empty.

So what is your printer condition? Better know what is going on your printer so can solve the problem

YBC (/\)

There are actually some certain meaning on the red light and green light showing different information to user. The summaries are:
1) Green On, Red Off = Printer Ready.
2) Green Fast-Flashing, Red Fast-Flashing = Printer warm up.
3) Green Fast-Flashing, Red Off = Printer off-line.
4) Green Slow-Flashing, Red Off = Processing Data.
5) Green Off, Red On = Cover Opened, Toner Empty or Developer Unit / Drum unit missing.
6) Green Off, Red Fast-Flashing = Paper Jam or waiting for jam reset.
7) Green Off, Red Slow-Flashing = Paper Empty or Paper tray is not inserted.
8) Green Off, Red Off = Printer power is off.
9) Green Very-Slow-Flashing, Red Off = Printer in sleep mode.
10) Green (any condition above), Red Slow-Flashing = Toner low or paper empty.

So what is your printer condition? Better know what is going on your printer so can solve the problem.

YBC (/\)

Hopefully just has a jam. Usually people miss them under the process unit (toner) or behind the paper tray. Pull all the way out and look. If you have really looked everywhere you probably have a sensor out of place or dirty.
from manual-- Attention - Flashing  A paper jam has occurred. The cassette is not inserted properly or the paper has run out.
also read page 22-27 in your manual for jam removal